06-05-2015 01:15 PM
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  1. Windows Central Question's Avatar
    Windows Central Question
    Windows Phone 8.1 - Nokia Lumia 925 -

    When I woke up today, my entire SMS message history is gone.
    Backup to the cloud was turned off.
    There is over 5GB of storage available.
    I had over two years of messages on this phone.

    I am hoping that there is a way to access the database or message history, or a known issue that can somehow allow me to recover the data.
    06-05-2015 01:08 PM
  2. ashishmohta's Avatar
    ashishmohta
    Nope. There is no way to get it back now. Another fact you should know. Even if you have backup turned on, and you delete a SMS from your phone,it's gone forever.
    Laura Knotek likes this.
    06-05-2015 01:13 PM
  3. Harrie-S's Avatar
    Harrie-S
    Retired Ambassador
    Sorry for your loss but should contact your provider maybe they can help you because we can not.
    Good luck.
    Laura Knotek and RumoredNow like this.
    06-05-2015 01:15 PM
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