1. Windows Central Question's Avatar
    Hi all, on my new Nokia 950 (loving it much better than my old iPhone 5s) when I had installed a game on a rather slow (1 megabit download speed, in a mountain house) and you could say slightly "unstable" network connection, I had deleted the app to reinstall it because the internet screwed up during the download. After going to the store to reinstall it, the store says "This product is already installed." I checked & searched for the app, nothing showed up. I can only think there are some leftover files after the deletion. Apologies if a question for this already exists, I am a relative new Windows Phone user. Thanks in advance.
    By the way, I had tried to reboot the phone too. Not going to do much more without help; new to this mobile OS.
    01-02-2016 12:29 PM
  2. kwajr's Avatar
    Make sure you manually close the store or just reboot the pho e it will fix it

    Also Nokia didn't make the 950 it is a Microsoft phone
    01-02-2016 12:30 PM
  3. kwajr's Avatar
    Well did it work?
    01-03-2016 06:48 AM
  4. missionsparta's Avatar
    Im having a similar issue. I deleted Rebel (Disney Star War game) from my home screen. It then disappeared from the app list. If I go check in the store it says 'view' instead of 'download' , indicating that it still thinks it is on the phone and just missing from the app list. Anyone have any ideas?
    01-05-2016 08:25 PM
  5. kwajr's Avatar
    What happens when you hit view?
    01-05-2016 09:10 PM
  6. npoe's Avatar
    I have had that problem and you can wait a few days before the phone picks it by its own or you can restart the phone. I haven't try closing the store manually but it makes sense.

    Sent from mTalk
    01-05-2016 11:01 PM
  7. missionsparta's Avatar
    What happens when you hit view?
    It takes me to my home screen. Problem now is, it always was snappy when going to the home screen. Now it shows blank tiles and takes a while to populate it, like it is looking for that app.
    01-06-2016 06:20 AM
  8. missionsparta's Avatar
    I have had that problem and you can wait a few days before the phone picks it by its own or you can restart the phone. I haven't try closing the store manually but it makes sense.

    Sent from mTalk
    Ive done both those, and the issue is still there.
    01-06-2016 06:21 AM
  9. missionsparta's Avatar
    Someone just tipped me off that this happens a lot when the dev changes the name of the app and it causes an issue from what it was originally called and what it was changed to. And miraculously this app either added ro drop the 'Star Wars' from the title. Microsoft needs to get on this.
    01-06-2016 11:52 AM
  10. missionsparta's Avatar
    No other solutions on how to fix this?
    01-07-2016 08:21 PM

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