01-13-2016 04:10 PM
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  1. Windows Central Question's Avatar
    Windows Central Question
    I had a problem with my laptop, everytime I boot it said an operating system could not be found, disconnect any hard drives and I couldn't troubleshoot or repair any problems, it just kept looping.

    So I did a reinstall of Windows 10 and chose to keep the files from the old system.

    The installation was successful, and when I clicked on my Windows.old folder, the "User" folder was empty while the rest had 11 GB of data.

    Any solutions or my pics, documents etc are gone?
    01-13-2016 03:33 PM
  2. SL2's Avatar
    SL2
    Originally Posted by Windows Central Question
    Any solutions or my pics, documents etc are gone?
    The files are supposed to be transferred to the new installation, usually C:\Users, have you looked?
    01-13-2016 03:42 PM
  3. Sasuke92's Avatar
    Sasuke92
    I did look, nothing there :(
    01-13-2016 03:53 PM
  4. Sasuke92's Avatar
    Sasuke92
    I didn't format the drive either, not sure if the reinstallation did that automatically but when I selected the partition, I selected the primary partition and just clocked Next. Could they be in any other folders apart from Users?
    01-13-2016 03:57 PM
  5. SL2's Avatar
    SL2
    I don't know of any other place to look. How big is the Users folder? I hope you have a backup.
    01-13-2016 04:10 PM
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