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08-28-2016 02:11 PM
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  1. Windows Central Question's Avatar
    Windows Central Question
    My brother has 2 email accounts set up with live.com - he passed away April 3, 2014 and I didn't know if it automatically closes after non-use after a period of time or is there some type of request that needs to be made to close them? He gave me the password for one of them and I got in it for him once from my computer before he died, but I was not able to sign in at this time? Please let me know. My email is <Mod Edit personal e-mail removed>
    Thank you.
    Last edited by Guytronic; 08-28-2016 at 01:30 PM.
    08-28-2016 01:06 PM
  2. Chintan Gohel's Avatar
    Chintan Gohel
    Trusted Member
    Q&A Team
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    Originally Posted by Windows Central Question
    My brother has 2 email accounts set up with live.com - he passed away April 3, 2014 and I didn't know if it automatically closes after non-use after a period of time or is there some type of request that needs to be made to close them? He gave me the password for one of them and I got in it for him once from my computer before he died, but I was not able to sign in at this time? Please let me know. My email is <Mod Edit personal e-mail removed>
    Thank you.
    you'll have to ask MS support for accessing the emails
    Sorry for your loss

    If you need additional help or have more questions or details to share, please join the site so you can reply in this thread. See this link for instructions on how to join Windows Central.
    08-28-2016 02:11 PM
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