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09-03-2016 03:25 AM
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  1. gerhard prins's Avatar
    gerhard prins
    Hi
    I left My nokia lumia 520 (3 years old) in my bag for ~1 h after that i tried to turn it on an it dit nothing i tried to charge it and nothing again only a black screen
    Please help

    Posted via the Windows Central App for Android
    08-28-2016 02:16 PM
  2. gerhard prins's Avatar
    gerhard prins
    Battery was charged i tested it in another phone

    Posted via the Windows Central App for Android
    08-28-2016 02:24 PM
  3. Chintan Gohel's Avatar
    Chintan Gohel
    Trusted Member
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    Originally Posted by gerhard prins
    Battery was charged i tested it in another phone

    Posted via the Windows Central App for Android
    try this: Soft Reset is holding the Volume Down & Power buttons until the phone vibrates and reboots (about 10 seconds). This rebbots the phone with a cleared out RAM and Cache. No data is lost. It is good for when the phone freezes or you experience a glitch of some sort.
    08-28-2016 02:40 PM
  4. gerhard prins's Avatar
    gerhard prins
    Already tried that

    Posted via the Windows Central App for Android
    08-29-2016 01:27 AM
  5. gerhard prins's Avatar
    gerhard prins
    Does not work

    Posted via the Windows Central App for Android
    08-29-2016 01:28 AM
  6. Chintan Gohel's Avatar
    Chintan Gohel
    Trusted Member
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    Originally Posted by gerhard prins
    Does not work

    Posted via the Windows Central App for Android
    clean the contacts for the battery and in the phone too and then put the battery firmly back in and try switching on
    If it doesn't switch on, connect with pc via USB and see if the pc detects it or not
    08-30-2016 06:36 AM
  7. gerhard prins's Avatar
    gerhard prins
    The pc detects the phone bu in only makes a sound and the phones has no sign of life btw the battery contacts cant be cleaned and i also tried with another battery

    Posted via the Windows Central App for Android
    Attached Thumbnails img_20160902_162935_502.jpg  
    09-02-2016 10:29 AM
  8. Chintan Gohel's Avatar
    Chintan Gohel
    Trusted Member
    Q&A Team
    Ambassador
    Originally Posted by gerhard prins
    The pc detects the phone bu in only makes a sound and the phones has no sign of life btw the battery contacts cant be cleaned and i also tried with another battery

    Posted via the Windows Central App for Android
    then you may have to use windows device recovery tool to restore your phone OS - this is a software that you install on your pc and then you connect your phone to the pc and use it to restore the OS
    09-03-2016 03:25 AM
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