How do I get automatic forced cleaning off my laptop?

[Windows Central Question]

I got a message stating that my Windows 10 license expired. This message froze my computer so I could not do anything on it. The only choice I had was to call the phone number that was provided. In order to get my computer unlocked, I had to pay $199.00 so they could clean my computer. There was nothing wrong with my computer. Now this place said I have this service for a year. So next year my computer will lock up and I will be held hostage to pay $199 again. If my computer needs to be cleaned I should be able to shop around for something cheaper. How can I get whatever has been put in place to lock my computer, off of my computer?

 

[RumoredNow]

You are a victim of Ransomware. Report it: https://www.ic3.gov/media/2016/160915.aspx

You are at risk for identity theft. Contact your bank immediately and report the $199 payment as fraud. Follow their advice to protect your accounts and protect your identity.

Seek competent help from IT specialists locally. Keep your computer off-line until your system is cleaned. You may loose data.

NEVER give in to these demands for money. That is what keeps these jerks in business.


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