1. Windows Central Question's Avatar
    Since installing the latest Windows 10 update I keep getting a message every time I boot up. It opens a web browser with the url res://aaResources.dll/104 and says "cannot find this page". On booting up just now, it actually displayed that browser three times.
    Also since that update, when I connect my phone or tablet in order to transfer files, it doesn't recognise them in windows explorer so cannot do a transfer.
    I have tried a system restore from two different restore points and on both occasions I get the message "system restore failed while restoring the directory from the restore point. Source Appxstaging, unspecified error occurred.
    Any ideas please?
    03-09-2017 09:57 AM
  2. itprosam's Avatar
    Hi,
    I was confused as to why my system was doing that and found out it was Amazon Assistant.
    The aaresource dll is for the Amazon Assistant for internet explorer 11.
    I have uninstalled the Amazon Assistant through:
    >Control Panel
    >All Control Panel Items
    >Programs and Features

    Once successfully uninstalled please restart your computer and see if it resolves the issue.

    Thanks:
    Shaq
    aximtreo likes this.
    03-13-2017 09:57 AM

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