1. mc_razza's Avatar
    Yesterday I got a Nokia Lumia 735. I spent most of the evening upgrading apps but unfortunately I just cannot update the OS to the latest WP8.1 build. I keep getting the 8018830f error code. Phone space isn't a problem. I have performed soft resets; changed region, time, date and language settings; switched the phone off and on again; cleared caches; backed up the phone and so on but none of that has worked. What more can I do? Anyone have any more suggestions before I update via WDRT?

    I'm not interested in upgrading to Windows 10 Mobile.

    Can anyone help me, please?
    03-14-2017 10:39 PM
  2. shmsnh's Avatar
    What build are you on currently? How do you know if an update is available?
    03-15-2017 01:35 AM
  3. Starboy21's Avatar
    Check ur date n time go to storage sense clear temp data connect to a wifi n then try updating might help..
    03-15-2017 02:07 AM
  4. mc_razza's Avatar
    What build are you on currently?
    8.10.14157.200

    How do you know if an update is available?
    Settings>phone update>check for updates>Update begins to download. Once complete the phone attempts to install the update but then stops at around 20% and then the following message comes up: "The update was downloaded, but couldn't be opened. (8018830f)"

    Check ur date n time go to storage sense clear temp data connect to a wifi n then try updating might help..
    Done all that too, but sadly it doesn't work.
    03-15-2017 05:08 AM
  5. shmsnh's Avatar
    According to a bing search, there's not enough space on your phone. If you think there is, do a soft reset and try again. If that doesn't work, it looks like you will have to go for a hard reset.
    03-16-2017 01:19 AM
  6. mc_razza's Avatar
    There's 2.97GB of free space on the phone and I have a 32GB SD card plugged in too. I tried a soft reset again but encountered the same results.

    I then tried a hard reset, went through the setup process, switched off app updates, tried to update the via Phone Update and... no dice.
    03-16-2017 07:57 AM
  7. Starboy21's Avatar
    There's 2.97GB of free space on the phone and I have a 32GB SD card plugged in too. I tried a soft reset again but encountered the same results.

    I then tried a hard reset, went through the setup process, switched off app updates, tried to update the via Phone Update and... no dice.
    How about Windows device recovery tool ???
    03-16-2017 08:04 AM
  8. mc_razza's Avatar
    How about Windows device recovery tool ???
    I haven't got access to a PC, hence why I'm trying anything and everything else.
    03-16-2017 08:11 AM
  9. Ryujingt3's Avatar
    Unfortunately, at this point, WDRT may be your only option.
    mc_razza likes this.
    03-16-2017 08:40 AM
  10. mc_razza's Avatar
    Yeah, it looks like it. :(

    That said, I'm still open to any and all suggestions.
    03-16-2017 08:47 AM
  11. mc_razza's Avatar
    Crisis averted: I was lent access to a PC, downloaded WDRT and updated the phone to the most recent WP8.1 build. I was surprised that the 735 was updated to GDR2 because I was under the impression that only the 640 and 640 XL received GDR2. After using the older and disorganised Settings menu pre-GDR2, it was a relief returning to the newer categorised version.
    libra89 likes this.
    03-17-2017 03:04 AM
  12. shmsnh's Avatar
    Most excellent.
    mc_razza likes this.
    03-17-2017 03:33 AM
  13. Starboy21's Avatar
    Crisis averted: I was lent access to a PC, downloaded WDRT and updated the phone to the most recent WP8.1 build. I was surprised that the 735 was updated to GDR2 because I was under the impression that only the 640 and 640 XL received GDR2. After using the older and disorganised Settings menu pre-GDR2, it was a relief returning to the newer categorised version.
    Congratz !!!
    mc_razza likes this.
    03-17-2017 05:19 AM

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