Cannot upgrade to latest build of WP8.1 (error code 8018830f)

mc_razza

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Yesterday I got a Nokia Lumia 735. I spent most of the evening upgrading apps but unfortunately I just cannot update the OS to the latest WP8.1 build. I keep getting the 8018830f error code. Phone space isn't a problem. I have performed soft resets; changed region, time, date and language settings; switched the phone off and on again; cleared caches; backed up the phone and so on but none of that has worked. What more can I do? Anyone have any more suggestions before I update via WDRT?

I'm not interested in upgrading to Windows 10 Mobile.

Can anyone help me, please?
 

mc_razza

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What build are you on currently?

8.10.14157.200

How do you know if an update is available?
Settings>phone update>check for updates>Update begins to download. Once complete the phone attempts to install the update but then stops at around 20% and then the following message comes up: "The update was downloaded, but couldn't be opened. (8018830f)"

Check ur date n time go to storage sense clear temp data connect to a wifi n then try updating might help..
Done all that too, but sadly it doesn't work.
 

shmsnh

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According to a bing search, there's not enough space on your phone. If you think there is, do a soft reset and try again. If that doesn't work, it looks like you will have to go for a hard reset.
 

mc_razza

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There's 2.97GB of free space on the phone and I have a 32GB SD card plugged in too. I tried a soft reset again but encountered the same results.

I then tried a hard reset, went through the setup process, switched off app updates, tried to update the via Phone Update and... no dice.
 

Starboy21

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There's 2.97GB of free space on the phone and I have a 32GB SD card plugged in too. I tried a soft reset again but encountered the same results.

I then tried a hard reset, went through the setup process, switched off app updates, tried to update the via Phone Update and... no dice.

How about Windows device recovery tool ???
 

mc_razza

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Crisis averted: I was lent access to a PC, downloaded WDRT and updated the phone to the most recent WP8.1 build. I was surprised that the 735 was updated to GDR2 because I was under the impression that only the 640 and 640 XL received GDR2. After using the older and disorganised Settings menu pre-GDR2, it was a relief returning to the newer categorised version.
 

Starboy21

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Crisis averted: I was lent access to a PC, downloaded WDRT and updated the phone to the most recent WP8.1 build. I was surprised that the 735 was updated to GDR2 because I was under the impression that only the 640 and 640 XL received GDR2. After using the older and disorganised Settings menu pre-GDR2, it was a relief returning to the newer categorised version.

Congratz !!!
 

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