08-12-2014 10:22 PM
145 ... 456
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  1. lemonsteveo's Avatar
    Oh thank god, I was beginning to get worried that the AIs developed consciousness and decided to leave together.
    04-17-2014 08:48 AM
  2. Dolfi's Avatar
    04-17-2014 09:32 AM
  3. MadFoodScientist's Avatar
    Got mine working (maybe just chance?)

    1. Go into Settings -> Cortana and and disable Cortana (allow restart)
    2. After reboot, go into Settings -> Cortana and delete all local Cortana data
    3. From the same section, go to Manage Cloud data and delete all the available options (interests, what she know about you, etc).
    4. Reboot.
    5. Start Cortana from the tile and allow her access to your phone (she didn't do the full setup for me here so all my interests were blank). Once you're at the main screen, add an interest or two BUT DON'T ASK HER ANYTHING HERE. Just back out to the home screen.
    6. Launch Cortana with a long press of the Search button and ask her "how do I look" or "tell me a joke" or something. For me everything started working again here.
    7. Go back in and fill in all your interests, places, inner circle, etc.

    As mentioned above, deleting all your local/cloud Cortana data will result in a blank slate. She may or may not ask all the setup questions so be prepared to rebuild your Cortana identity manually.

    This worked for me! Thanks for posting this method!
    04-17-2014 10:30 AM
  4. Rhoyz's Avatar
    Great!
    04-17-2014 10:37 AM
  5. ajayden's Avatar
    US user here. Put 8.1 on my Lumia 1020 on Monday. Cortana pretty much only does Bing searches for me. She'll tell me the weather, and how many grams of protein are in a ham sandwich; but not who her father is, and she certainly wont sing me a song.



    Did you ask "Sing a song"





    Sent from my Nokia Lumia 1020 using Tapatalk
    04-18-2014 03:25 AM
  6. SailRacerX's Avatar
    Lumia 1020 here. I put 8.1 on my phone on Tuesday of last week (the 15th), and she was only doing Bing searches until Wednesday night. I tried everything short of the hard reset. She's been working quite well since. Occasionally I'll ask something I expect a response to and get a Bing search in response. The joys of Beta software.
    04-22-2014 09:31 AM
  7. Matt Viel 222's Avatar
    Simple fix...are location services turned off due to paranoia (perhaps justified) or the fact that no phone manufacturer has figured out how to power a modern smart phone in high use longer than 5 hrs? Location services off equals the lovely Cortana only searches took me a bit, but figured that one which should be pointed out by the WP team right off the bat...come on MS; do you want in the market or not !!!
    07-01-2014 11:58 AM
  8. FrodoBaggins's Avatar
    Since this thread got resurrected, thought i'd share something. Last night cortana did something strange - she would not do any local lookups or calandar events, however chit-chat worked. An error message did show up, but only for a fraction of a second before bing results came up, I managed to get a screenshot of the error below though - just to verify I was connected to wifi at the time. She works now, just thought i'd share.

    07-02-2014 01:30 AM
  9. AdryJay's Avatar
    This worked for me! Thanks for posting this method!
    Not for me... :-(
    Igel likes this.
    07-23-2014 06:01 PM
  10. Igel's Avatar
    Not for me... :-(
    Same Problem here :(

    Got my L-930 yesterday

    Regional Format and Keyboard is set to German
    07-24-2014 02:30 AM
  11. Maaz Mansori's Avatar
    So, I rolled back to WP 8 and updated to Lumia Cyan/WP 8.1 on my AT&T 1520 yesterday and then did a hard reset. I didn't really test Cortana until this morning. I can't get her to work properly. She still does things like tell me the weather or set an alarm but most things she is just doing Bing searches, even if I ask 'How are you?" or just say "Hi" or "What's your name" or whatever she just does a Bing search instead talk. Any ideas here? Anyone else having issues?
    EDIT: And yes, location is turned on and the weather works.
    07-25-2014 08:37 AM
  12. Kelly Peterson's Avatar
    So, I rolled back to WP 8 and updated to Lumia Cyan/WP 8.1 on my AT&T 1520 yesterday and then did a hard reset. I didn't really test Cortana until this morning. I can't get her to work properly. She still does things like tell me the weather or set an alarm but most things she is just doing Bing searches, even if I ask 'How are you?" or just say "Hi" or "What's your name" or whatever she just does a Bing search instead talk. Any ideas here? Anyone else having issues?
    EDIT: And yes, location is turned on and the weather works.
    I don't have a resolution for you but I am having the same issue so your not alone.
    07-25-2014 10:58 AM
  13. AdryJay's Avatar
    Not for me... :-(
    When i woke up yesterday, it started working again. Today isn't working. -.-'
    07-25-2014 11:01 AM
  14. Jayson Goldman's Avatar
    Yes. This is happening to me. She will respond with voice based on apps (e.g. weather) to things like "Do I need a coat?" but the "tell me a joke" and other ones she is supposed to respond to (I guess) from her server are all just going straight to BING web search results. I would really like to hear if anyone has found a solution. (I am using AT&T 8.1 loaded yesterday on my Nokia 1520.
    07-25-2014 12:03 PM
  15. AdryJay's Avatar


    Working on my 1020 and not on my 930... _
    07-25-2014 12:13 PM
  16. akulczyk37's Avatar
    Having troubles with my 1520 on at&t too, worked fine for a bit but after midnight and today only bing, maybe the servers are having problems with a lot more people getting it.
    07-25-2014 12:16 PM
  17. Maaz Mansori's Avatar
    Yes. This is happening to me. She will respond with voice based on apps (e.g. weather) to things like "Do I need a coat?" but the "tell me a joke" and other ones she is supposed to respond to (I guess) from her server are all just going straight to BING web search results. I would really like to hear if anyone has found a solution. (I am using AT&T 8.1 loaded yesterday on my Nokia 1520.
    Hey, mine started to work again just now. So the problem was probably server end.
    07-25-2014 04:26 PM
  18. Tiaxx's Avatar
    Having similar problems as well...

    Stuff like asking for the forecast, "How much time to get home", "How tall is the Eiffel tower" and generic chitchat yield great results, but asking for the closest gas station, supermarket etc. always brings up bing searches only.
    07-28-2014 10:46 AM
  19. Jonathan Ford's Avatar
    Exact same thing on my end. Cortana worked great at first but only bing results now.
    08-05-2014 12:26 AM
  20. SammUL's Avatar
    Same problem here... None of the solutions suggested worked (except hard reset that I'm trying to avoid)
    08-12-2014 10:22 PM
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