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Cortana only doing bing searches

BioticCharger

New member
Mar 23, 2014
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When does she do that? When I touch the search button, my name does occasionally pop up in her question but she does not say it out aloud.
 

lemonsteveo

New member
Oct 11, 2011
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Yeah, mines started to do that too, looks like server side issue. Ask: "what's the weather like?" Get a little beep and resorts to Bing.
 
Last edited:

Blake Currall

New member
Dec 23, 2012
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I'm in Oz so that may be the case, you can see when you ask for the weather there's a split second where it looks like it's going to the screen where she tells you the weather, then it cuts back to bing results
 

BioticCharger

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Mar 23, 2014
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Okay, weird. I asked her "How much protein in a Ham Sandwich" and she replied as expected!! But not so for the weather or my location.
 

blackout2005

New member
Dec 8, 2013
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Yes I'm having the same problem now. Can't get Cortana to show the weather, only got the result from Bing search. Yesterday it was fine.
 

AzmoD3uS

New member
Sep 24, 2011
50
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No need for hard resets guys. Save yourself some extra headache, and just wait it out. After all, that's why Cortana is still in Beta.

See tweet here: https://twitter.com/doubleyewdee/status/456129714839515137

This is after Mary Jo Foley advised someone to do a reset. the guy is apparently an ms engineer, and confirmed that Cortana pulling up web searches instead of expected responses is a server side issue.
 

mrjamesmoore

New member
Mar 5, 2013
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I'm having the exact same problem in my 920. I've changed my language & region to US if that makes a difference? I'm going to wait a few days before I try a reset as others are saying it's just MS tweaking the backend
 

noiprocs

New member
Apr 14, 2014
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No need for hard resets guys. Save yourself some extra headache, and just wait it out. After all, that's why Cortana is still in Beta.

See tweet here: https://twitter.com/doubleyewdee/status/456129714839515137

This is after Mary Jo Foley advised someone to do a reset. the guy is apparently an ms engineer, and confirmed that Cortana pulling up web searches instead of expected responses is a server side issue.

Well if it was (only) a server side issue, why can some people fix it by resetting their devices? Do you think the problem is that some handsets fail to connect to the servers for the initial setup and then won't try again unless you reset the phone which may lead to success at some point?

EDIT: It would be awkward though if retrying the initial setup only once led to success for so many people. So it does seem to be a client side problem for some devices with a certain state of the OS (e.g. some preferences that prevent Cortana to connect to the servers correctly).
 

BioticCharger

New member
Mar 23, 2014
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But then how would you explain why my phone suddenly started having this issue? It was working fine yesterday, after the 8.1 update. I did not install any new apps or games, nor did I make any changes.
 

marratj

New member
Nov 10, 2012
187
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Yup, same problems since today, seems a lot like server side issue. That's why it's still beta.

Core commands like reminders still work or playing music still works, but any integration with third party apps currently does not.
 

ajayden

New member
Feb 26, 2012
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I have tested the issue with weather and found the below:
If you search for anything else like "How much protein in Ham Sandwich" and after Cortana answers the query, if you ask "whats the weather like", it pulls the weather.
 

SailRacerX

New member
Jan 17, 2012
13
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US user here. Put 8.1 on my Lumia 1020 on Monday. Cortana pretty much only does Bing searches for me. She'll tell me the weather, and how many grams of protein are in a ham sandwich; but not who her father is, and she certainly wont sing me a song.
 

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