02-16-2014 09:49 AM
33 12
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  1. azharisadig's Avatar
    I installed GDR3 update on my Samsung Ativ S, the installing process went very smooth and i did a rest to insure that every thing is fine. Unfortunately, since finished, i cant download any app from the store, even if the downloading process went fine it stop installing the app and i got the following message:
    Attention required> Tap Here > There has been a problem completing your request. Try again later. Error code: 8007049a
    i tried with different wifi connections and the result is the same.
    Now i stuck with the system apps and cant download any apps from the store, even Samsung own apps
    When i search for the error code, all results confirm reset but i did that twice and nothing happened
    Any Suggestions???
    wp_ss_20131015_0002.jpg
    wp_ss_20131015_0003.jpg

    UPDATES

    Thanks a lot for all discussions
    I solved the problem by (Flashing) the previous version of Windows OS Ver. 8.0.10327.77 following the flashing guide here: Samsung ATIV S I8750 Rom flashing! - xda-developers
    Now every thing is OK and i have no issues downloading apps from the store
    here are some photos from the process and captures from my mobile
    Attached Thumbnails wp_ss_20131016_0003.jpg   wp_ss_20131016_0004.jpg   photo-1-.jpg   wp_ss_20131015_0001.jpg  
    Last edited by azharisadig; 10-16-2013 at 01:53 PM. Reason: SOLVED
    Exotic Hadron likes this.
    10-15-2013 04:07 PM
  2. PB_H's Avatar
    make sure Wi-Fi is not set to Proxy ( don't know why it would be) and language and region is correct, you know all the settings that should be set are on and correct.
    azharisadig likes this.
    10-15-2013 04:56 PM
  3. azharisadig's Avatar
    make sure Wi-Fi is not set to Proxy ( don't know why it would be) and language and region is correct, you know all the settings that should be set are on and correct.
    Iam sure that everything is okay, I changed language and region many times and even shared connection data from my other phone to ensure that every thing is okay. still no luck
    10-15-2013 05:16 PM
  4. azharisadig's Avatar
    Every single error is related to the error 8007049a!!! What is that!! I had never a problem with my phone before the update
    10-15-2013 05:22 PM
  5. nsa74's Avatar
    Same thing happened to me, I had to do a hard reset due to storage management strange behaviour after GDR3 described here. At some point I gave up and did a hard reset without restoring settings and apps and everything went ok. I previously had some screenshots with my apps installed so I knew what to install by hand.
    10-15-2013 05:26 PM
  6. PB_H's Avatar
    I guess factory reset and get screen shots of all your apps and email them to yourself. Some don't download and if you can't remember everyone you had...
    I have 150+ and I can't remember them all.
    10-15-2013 05:39 PM
  7. nsa74's Avatar
    Or, the worst case scenario you can see them in windowsphone.com, purchase history.
    10-15-2013 05:43 PM
  8. azharisadig's Avatar
    Iam doing hard reset right now, will post updates soon
    10-15-2013 05:44 PM
  9. zaffaste's Avatar
    I know a guy he had the same prob, if the reset doesnt work @ the first time, so try more often, until it works... regards



    Sent from my Nokia Lumia
    10-15-2013 06:04 PM
  10. azharisadig's Avatar
    After i made a hard reset, restore nothing, set as a new phone: still have the same problem with the error 8007049a
    I also tried to re install apps using my pc store web site but getting the following message: We can't send apps to your phone right now. Please try again later
    zaza21.png
    10-15-2013 06:12 PM
  11. azharisadig's Avatar
    I noticed that the apps downloaded just fine, then during the process of installing it just run to the error mentioned earlier
    wp_ss_20131016_0001.jpg
    wp_ss_20131016_0002.jpg
    wp_ss_20131016_0003.jpg
    wp_ss_20131016_0004.jpg
    10-15-2013 06:38 PM
  12. nsa74's Avatar
    Do you have "Find my phone" set to ON? It's disabled by default after hard reset.
    azharisadig likes this.
    10-16-2013 02:18 AM
  13. azharisadig's Avatar
    I did every thing possible; connect to more than 5 different wife hotspots, turn location off and on, change region, connect to phone data, format memory card even remove it, downloading from windows store pc site, turn off find my phone.. No success, still stuck on the error 8007049a
    10-16-2013 04:00 AM
  14. nsa74's Avatar
    You could try hard reset, then skip restore settings and apps and choose Start fresh with your phone. Of course you'll loose some settings but at least you'll be able to install apps again. At least this solution worked for me.
    10-16-2013 04:44 AM
  15. azharisadig's Avatar
    You could try hard reset, then skip restore settings and apps and choose Start fresh with your phone. Of course you'll loose some settings but at least you'll be able to install apps again. At least this solution worked for me.
    I did exactly as you said.. I even changed my email.address to ensure every thing is safe. Nothing happened.. And the search about the problem on Google not help very much..
    10-16-2013 04:53 AM
  16. nsa74's Avatar
    Actually changing email could be a problem, your phone is associated with that account. Another thing that comes to mind, check date and time, set il manually. Check region, language and format and eventually try to install a new app (any app that you didn't previously had on your phone). See if that helps.
    10-16-2013 05:15 AM
  17. Pascal Szczepanski's Avatar
    Same Problem here, ATIV S too. But I don't want to hard reset it at all.
    10-16-2013 08:23 AM
  18. Windows_Phone_Joe's Avatar
    Check your cookies in IE. It defaults to block after GDR3. I had that happen in Windows Phone 7. Change to accept all cookies or Block Some in Internet Explorer. I hope that helps.
    azharisadig likes this.
    10-16-2013 10:54 AM
  19. amitnahar's Avatar
    Try to install new keyboard. Once the process is completed, it will tell you about an update. Install this and everything should be fine.
    Hope it helps and do follow up.
    azharisadig likes this.
    10-16-2013 01:40 PM
  20. azharisadig's Avatar
    Try to install new keyboard. Once the process is completed, it will tell you about an update. Install this and everything should be fine.
    Hope it helps and do follow up.
    Thank you, but that didint help me, as i need Arbaic keyboard and i downloaded but nothing happened
    I updated the post above and create new post here too
    http://forums.windowscentral.com/win...ml#post2177330
    10-16-2013 02:02 PM
  21. azharisadig's Avatar
    Check your cookies in IE. It defaults to block after GDR3. I had that happen in Windows Phone 7. Change to accept all cookies or Block Some in Internet Explorer. I hope that helps.
    Thanks the problem solved by flashing back http://forums.windowscentral.com/win...ml#post2177330
    10-16-2013 02:03 PM
  22. azharisadig's Avatar
    Same Problem here, ATIV S too. But I don't want to hard reset it at all.
    Try this: http://forums.windowscentral.com/win...ml#post2177330
    10-16-2013 02:03 PM
  23. azharisadig's Avatar
    Actually changing email could be a problem, your phone is associated with that account. Another thing that comes to mind, check date and time, set il manually. Check region, language and format and eventually try to install a new app (any app that you didn't previously had on your phone). See if that helps.
    Thanks a lot, i thought about that too, i even took the simcard out, and add the dates and time manually. I solved the problem by flashing back to GDR2 http://forums.windowscentral.com/win...ml#post2177330
    Butiulca Tudor likes this.
    10-16-2013 02:05 PM
  24. amitnahar's Avatar
    Congrats.
    azharisadig likes this.
    10-16-2013 02:14 PM
  25. Villain's Avatar
    GDR3 works flawless on my ATIV S... tried all the apps you were having issues with and even deleted, redownloaded and used without any issues
    10-16-2013 07:29 PM
33 12

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