1. deezus's Avatar
    Hi, I have been a zune/xbox music,groove subscriber for years. I can no longer see my music purchases in Groove music. Is there anyone else having this issue and is there a fix? Thanks.
    PS-ive tried everything from resetting and reinstalling windows and uninstalling groove app(with MS tech support) and I still can see my purchases!
    09-12-2016 09:33 PM
  2. Chintan Gohel's Avatar
    Hi, I have been a zune/xbox music,groove subscriber for years. I can no longer see my music purchases in Groove music. Is there anyone else having this issue and is there a fix? Thanks.
    PS-ive tried everything from resetting and reinstalling windows and uninstalling groove app(with MS tech support) and I still can see my purchases!
    is your account signed in? Did you try logging out and then back in?
    09-13-2016 07:40 AM
  3. J Frost's Avatar
    I noticed this same problem this weekend. I had the old zune 10 free song plan for years and a majority of the songs I purchased over the years dont show up as owned.
    09-19-2016 05:35 AM

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