[pavvento]

Thread title: Surface Book 15 Inch with Microsoft Complete

Item Description: Surface Book 15 Inch i7, 16GB RAM and 512GB HD. It is Brand New and comes with Microsoft Complete, valid until February 18, 2020.

Price: $2700

Condition: Mint

Includes:Original Box, Original Power Supply, Original Guide Book, Paper Receipt

Item Location: Chicago, IL, USA

Shipping Details: To be negotiated: I can ship any speed/carrier you want and will pay 50% of the shipping cost.

Payment Options: PayPal
Additional Info: I received this brand new device as an exchange and my needs are better served with a Surface Pro. I am hoping to sell this device and purchase a new Surface Pro and use the remaining money to finish paying off the original purchase of the Surface Book.
Photos: Included
Contact Info - Please PM or post below

[Indistinguishable]

Nice SB2 @pavvento - good luck with the sale.

Out of curiosity, in what ways are your needs better met by a Surface Pro? And what did you exchange in order to get a SB2 15"?

[pavvento]

Nice SB2 @pavvento - good luck with the sale.

Out of curiosity, in what ways are your needs better met by a Surface Pro? And what did you exchange in order to get a SB2 15"?

Since I originally purchased the Surface Performance base (which was exchanged for the SB2) my work has become much more mobile, and I find myself using my computer less at a desk and with a docking station, and more on the go, so the lighter Surface Pro is better for that.

Additionally I have been using the pen a lot more, and I find the tilt angles on the Surface Pro to support that better. I've actually been using an old Surface Pro 3 more in the past month or 2 than I was using the Surface Book, but the Pro 3's battery is shot which is why it is not sufficient.

[Indistinguishable]

Since I originally purchased the Surface Performance base (which was exchanged for the SB2) my work has become much more mobile, and I find myself using my computer less at a desk and with a docking station, and more on the go, so the lighter Surface Pro is better for that.

Additionally I have been using the pen a lot more, and I find the tilt angles on the Surface Pro to support that better. I've actually been using an old Surface Pro 3 more in the past month or 2 than I was using the Surface Book, but the Pro 3's battery is shot which is why it is not sufficient.

Gotcha. I was just curious. I live in the Chicago area as well and I have a SB 1 i5 with MS Complete through the end of 2018. I've always wondered what they would give me if I needed a warranty exchange.

Good luck with the sale. It's a great deal for whoever the buyer is as they're basically getting a brand new SB2 15 inch with a 10% discount, no tax, and free Microsoft Complete. That's a fricken steal.

Also - Couldn't you just return the product and get a Surface Pro? I would think they'd refund the difference.

[pavvento]

Gotcha. I was just curious. I live in the Chicago area as well and I have a SB 1 i5 with MS Complete through the end of 2018. I've always wondered what they would give me if I needed a warranty exchange.

Good luck with the sale. It's a great deal for whoever the buyer is as they're basically getting a brand new SB2 15 inch with a 10% discount, no tax, and free Microsoft Complete. That's a fricken steal.

Thanks. This was the 2nd time I had to go back to the MS store with issues related to the battery and the screen detaching/reattaching. They said that they would credit me whatever the current sale price of my Perf Base model was if I wanted to use it towards a SB2, and fortunately the current sale price was only $100 difference from the SB2. In hindsight I probably should have asked if I could get a lesser value computer and a gift card, but I didn't want to push my luck!

[Indistinguishable]

Thanks. This was the 2nd time I had to go back to the MS store with issues related to the battery and the screen detaching/reattaching. They said that they would credit me whatever the current sale price of my Perf Base model was if I wanted to use it towards a SB2, and fortunately the current sale price was only $100 difference from the SB2. In hindsight I probably should have asked if I could get a lesser value computer and a gift card, but I didn't want to push my luck!

Couldn't you just return the product and get a Surface Pro? I would think they'd refund the difference.

[pavvento]

Couldn't you just return the product and get a Surface Pro? I would think they'd refund the difference.

That's a good question. I'm not sure if they would accept a return on an exchange product since technically my newest receipt only shows a 'purchase' of $96. I will give the store in the city a call tomorrow and ask them if they're able to; I won't be able to drive back out to the suburban store for a few weeks.

[Indistinguishable]

That's a good question. I'm not sure if they would accept a return on an exchange product since technically my newest receipt only shows a 'purchase' of $96. I will give the store in the city a call tomorrow and ask them if they're able to; I won't be able to drive back out to the suburban store for a few weeks.

The phone customer support is typically much less capable and helpful than the in-store. The brick and mortar Microsoft Store customer support is fantastic. Hopefully they can answer your question on the phone and help you out. Might save you a few bucks. If not, selling to someone here would help a lucky buyer out here. Either way, you get your Surface Pro.

[pavvento]

Couldn't you just return the product and get a Surface Pro? I would think they'd refund the difference.

I owe you BIG TIME! Went to the Michigan Ave store, swapped it out and got the difference put back on my card, saving me a ton of hassle!

[Indistinguishable]

I owe you BIG TIME! Went to the Michigan Ave store, swapped it out and got the difference put back on my card, saving me a ton of hassle!

Glad to hear it worked out! Which Surface model did you end up getting?

[pavvento]

Glad to hear it worked out! Which Surface model did you end up getting?

I went with the Pro i5 8GB. With the $200 off deal I couldn't see the value in jumping up to the i7 for my use.

[Indistinguishable]

I went with the Pro i5 8GB. With the $200 off deal I couldn't see the value in jumping up to the i7 for my use.

Gotcha. Well glad it all worked out! Enjoy your new Surface. I'm going to move this thread to the ol' archive. Cheers.