03-30-2016 08:48 AM
54 123
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  1. balintmaci's Avatar
    All that is already set except location. Are your other 6 phones running .29?
    01-17-2016 03:32 AM
  2. balintmaci's Avatar
    Also photos is using a lot when i use it but i dont know why
    01-17-2016 03:36 AM
  3. flair77's Avatar
    Slightly off-topic but how did you manage to get Here Maps? I've been struggling quite a bit
    01-17-2016 03:39 AM
  4. ajayden's Avatar
    All that is already set except location. Are your other 6 phones running .29?
    All running .63.
    01-17-2016 04:23 AM
  5. ajayden's Avatar
    Also photos is using a lot when i use it but i dont know why
    Check if photos is uploading your latest pictures to onedrive. It might be set to upload on metered connections.
    01-17-2016 04:24 AM
  6. balintmaci's Avatar
    That would show up under OneDrive. Try installing .29 on one of them and see then.
    01-17-2016 05:28 AM
  7. Jueyles's Avatar
    My 950 has also churned an unexpected amount of mobile data in a couple days after setup. System is the culprit. I tripped over something in battery usage app list which isn't listed in data usage. Msgmmstransport when you look at details shows it's used 75% of my data usage. No searching has showed what it is but think perhaps sms backup downloading? Anyone else know?
    GizmoEV likes this.
    01-18-2016 02:46 AM
  8. Wes Smith's Avatar
    When I did a clean reset it came with it. You can also do look in the store. It should be there
    01-18-2016 09:54 AM
  9. Wes Smith's Avatar
    Slightly off-topic but how did you manage to get Here Maps? I've been struggling quite a bit

    When I did a clean reset it came with it. You can also do look in the store. It should be there. What are you struggling with it?
    01-18-2016 09:55 AM
  10. flair77's Avatar
    When I did a clean reset it came with it. You can also do look in the store. It should be there. What are you struggling with it?
    There's no HERE maps in the store - that's why I'm wondering how you got it. And the built-in MAPS app with the phone can't sync with favorites we had in the L920 HERE maps. Click the link, there's an entire post with people with the same complain.
    01-19-2016 05:55 AM
  11. BryceMD's Avatar
    Some devices have certain apps built into their ROMs that auto install even on hard reset.

    For example my 1020 always installs some themestream app, some ereader app, and the HERE suite of apps after a hard reset.

    On Topic:

    My 1020 started eating through my mobile data and battery yesterday and today. Not sure why... About 500meg so far towards 'System'. No changes since I installed .63 when it released. Haven't encountered this on any other build, other than after first installing/hard reset.
    01-19-2016 09:27 AM
  12. KickMeInTheJunk's Avatar
    Well, on the brightside, at least I'm, not crazy and others have the same issue. Bad part is, if it's a bug, it's a really bad bug, cost me $40 to get interim data for the month. Time to log it with Microsoft I guess.
    01-19-2016 10:47 AM
  13. BryceMD's Avatar
    For what it's worth, I turned off 'Sync across devices' in the Messaging app settings and it seems to be back to normal. Phone is no longer warm and data/battery usage is back to normal. (for now)

    Not sure why that was crushing my data/battery out of the blue since I've always had it on, but there ya go.
    01-19-2016 03:01 PM
  14. VineRider's Avatar
    For what it's worth, I turned off 'Sync across devices' in the Messaging app settings and it seems to be back to normal. Phone is no longer warm and data/battery usage is back to normal. (for now)

    Not sure why that was crushing my data/battery out of the blue since I've always had it on, but there ya go.
    Makes me wonder if there is not a problem on the backend. Restoring SMS and MMS messages after a reset has not worked well (partial and duplicate messages restored). Since many of us are having the same problem and this appeared after us not having a problem for so long, makes one wonder if the backend system isn't having issues. I'm turning this off as well so hopefully it will settle my usage down too. Mine has been using upwards of 200-300 meg per day in system data usage.
    01-19-2016 04:31 PM
  15. pippyo03's Avatar
    This could very well get the problem. Ive been having massive battery problems latley. I spent a very relaxing weekend at my house connected to wifi the entire time and my battery problem was fixed! I was so excited until today when resonsivlity of the adult life made me go to work and spend the day connected to At&t and my battery drain problem came right back. Also when I go and check what apps use the most battery its always messaging. So my best guess is that the battery drain and data usage are connected. And from what you have said it could be its the 'sync across devices.' Ill try turning that off and see if it helps
    01-19-2016 04:58 PM
  16. eagleye68's Avatar
    I have experienced the same problem with my L928. Battery drain and large data use. It is definitely from the system and not an app so I will also be trying the synch messages settings. I will say it seemed to be settled down this morning but resumed later in the day again.
    01-19-2016 10:23 PM
  17. Axeelant's Avatar
    For me just the data sense is completely wrong, by a few GB of data...
    01-20-2016 02:52 AM
  18. darth furious's Avatar
    This is a bit off topic, but I switched out of AT&T recently and I'm really happy about it. I was worried about data overages on AT&T and would constantly turn off my data connection and hunt for wifi. There are many prepaid options out there that offer unlimited data (throttled after a certain limit) and my overage fears are gone. I would encourage you to check out prepaid options. What kept me with AT&T so long was the sweet grandfathered 2yr contract I had but now there are no more 2 yr contracts so I started to look around.

    For the OP, it sounds like you are in Canada and I'm unfamiliar with the carriers there. I'm not here to try to sell my carrier, but I get 5 lines for $100 out the door with 2.5gb LTE data and unlimited 2g data after that from a carrier I will not name. I also get same coverage as AT&T so nothing changed. I know the data usage problem isn't addressed by this, but the overage fears may be addressed by this. All I am saying is if you are stuck on AT&T or Verizon, take a look around at some of the prepaid options and you may be surprised how much you could save. I wish I did sooner
    01-20-2016 11:16 AM
  19. pippyo03's Avatar
    So the problem with data/battery issue is the 'sync across my devices' in the messaging app. I turned mine off today and it was a night and day difference in battery (and hoping data). But battery wise I've had my phone off of my charger for 10 hours, with moderate use and I'm at 58%. Before I turned it off I would of had to already charge it back up once.
    01-20-2016 03:58 PM
  20. VineRider's Avatar
    So the problem with data/battery issue is the 'sync across my devices' in the messaging app. I turned mine off today and it was a night and day difference in battery (and hoping data). But battery wise I've had my phone off of my charger for 10 hours, with moderate use and I'm at 58%. Before I turned it off I would of had to already charge it back up once.
    I too can report that there is a definite difference for me in both battery and data usage after turning this off.
    01-20-2016 04:53 PM
  21. balintmaci's Avatar
    Yup. It's using way too much for a few text messages. And doesn't respect metered connections.
    01-21-2016 02:51 AM
  22. eagleye68's Avatar
    After testing I have to agree, the sync option is a problem for both data and battery on my phone also. Is this the option that lets you get a text or call notificaton on your PC ?
    Tunno79 likes this.
    01-21-2016 11:45 AM
  23. Axeelant's Avatar
    I can confirm the same for messenger. Here is the proof before and after:

    wp_ss_20160113_0002.jpg

    wp_ss_20160122_0002.jpg

    Until they fix this problem, skype should be off in the messenger settings...
    01-22-2016 03:44 AM
  24. ajayden's Avatar
    I can confirm the same for messenger. Here is the proof before and after:

    Click image for larger version. 

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    Click image for larger version. 

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ID:	120897

    Until they fix this problem, skype should be off in the messenger settings...
    From your screenshot we can find out the following :

    1) Most of the battery drain is when you use (in Use : 96.0%) the phone and not in background (Background : 4.0%)
    2) Messenger shows usage of 27.9% battery, but it is FACEBOOK MESSENGER.
    3) Display has been taking up 83.4% of your battery usage as you were using your phone very frequently.
    Wes Smith likes this.
    01-22-2016 07:31 AM
  25. Joe920's Avatar
    For what it's worth, I turned off 'Sync across devices' in the Messaging app settings and it seems to be back to normal. Phone is no longer warm and data/battery usage is back to normal. (for now).
    I hope this turns out to be a fix, because the overheating (and slow charging) and inexplicably high data use were among the reasons for returning my 950XL. Right now my L1520 is slowly dying (touchscreen issues) so I'm considering jumping back on the 950/950XL bandwagon. Fingers cross that you guys found the main cause.
    01-22-2016 07:35 AM
54 123

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