My pen loop fell off after 2 days of use, and now it won't stick back on. Who designed this thing anyway? It's essentially a small sticker that attaches to a fuzzy cover. How did they expect this to actually work in real life?
So I called Microsoft to see if they'd at least send me another pen loop with a fresh sticker. They said "No, the loop isn't covered under warranty." So my options are to return the entire type cover to get just a new pen loop (environmentally unwise), or live with it.
Microsoft, it's stuff like this that Apple wouldn't let out the door. The Surface Pro 3 is an excellent computer, but you fell asleep on the last 1% of the product design. *sigh*
So I called Microsoft to see if they'd at least send me another pen loop with a fresh sticker. They said "No, the loop isn't covered under warranty." So my options are to return the entire type cover to get just a new pen loop (environmentally unwise), or live with it.
Microsoft, it's stuff like this that Apple wouldn't let out the door. The Surface Pro 3 is an excellent computer, but you fell asleep on the last 1% of the product design. *sigh*