03-17-2015 01:22 PM
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  1. anon(5061193)'s Avatar
    anon(5061193)
    "The computer restarted unexpectedly or encountered an unexpected error. Windows installation cannot proceed. To install windows, click "OK" to restart the computer, and then restart the installation"............................... When I hit OK... it starts to reboot and goes back to this screen... any idea??????

    Thanks
    03-17-2015 12:07 PM
  2. BaritoneGuy's Avatar
    BaritoneGuy
    Use this link to download a recovery image and reset to factory. The instructions are there as well.

    Download a recovery image for Microsoft Surface
    03-17-2015 01:22 PM
« Was going to get the new Surface Pro 4 but after reading here . . . . . . | Unable to roll SP3 back to Win 8.1 »

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