02-05-2014 03:50 PM
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  1. LongAnsi's Avatar
    This issue is very terrible. My phone not only click instead of swipes but also double clicks when I play game or write message. Especially, it sometimes clicks word when I surf the net. I don't know are there anyone has double clicks issue like me.
    01-10-2014 05:23 AM
  2. dropofdreams's Avatar
    Just decided to drop in on this thread as I have been patiently waiting for the fix for this. The speaker popping happens too but that doesn't affect my functionality. Randomly clicking everything all the time does. Glad I checked in anyway as it seems there is a fix inbound per the comments previously.
    01-10-2014 06:38 AM
  3. michail71's Avatar
    I had this issue on an AT&T version, as well as my international version. Because of that, I'd have a tough time believing that it isn't present in all 1520s.

    BTW, I would not send mine in for a warranty fix for this issue unless Nokia releases a statement saying to do so. I'm guessing some type of software update is in the works to fix this.
    I haven't seen anything like this other than the lock screen issue I started a thread on. But I don't think that is a sensitivity issue.

    Perhaps it's related more to a person's skin or something like that :).
    01-10-2014 08:52 AM
  4. Mark Reed2's Avatar
    Well few updates just came through now (UK) system/camera/storytella
    system just said general improvements , camera DNG fix, story few improvements.....so unsure if this is the screen fix, at a guess it is, but sadly the low light video still sucks.....hope thats next.
    01-10-2014 10:21 AM
  5. Mark Reed2's Avatar
    Well it seems reports are in that after this update people still have screen issue, so either this was not the fix or its not a good fix
    01-10-2014 01:20 PM
  6. maclancer's Avatar
    I think the Nokia firmware fix will come later in January, according to rumors.
    01-10-2014 01:37 PM
  7. Mark Reed2's Avatar
    Yeah thought it was a bit soon, did seem to good to be true.
    01-10-2014 02:12 PM
  8. nthknd's Avatar
    I have to say I wish I had the hope many of you do based on that one small statement made by one representative. Guess I need to have more faith in nokia.

    Sent from my SAMSUNG-SM-N900A using Tapatalk
    01-10-2014 05:05 PM
  9. CollingwoodFc's Avatar
    Hey guys thought to let you know that my screen tap issues are gone since I updated extras +info which rolled out today. Its version 3.4.3.5. Make sure your region is US and do restart after installing.

    Good luck ๐Ÿ‘
    Gary Oppenhuis likes this.
    01-10-2014 05:22 PM
  10. jmerrey's Avatar
    I think it might be fixed as well. I haven't had an app open unexpectedly one time since the update.
    01-10-2014 06:18 PM
  11. Joex Lim's Avatar
    Hey guys thought to let you know that my screen tap issues are gone since I updated extras +info which rolled out today. Its version 3.4.3.5. Make sure your region is US and do restart after installing.

    Good luck ๐Ÿ‘
    Didn't fix mine after tried for an hour.
    01-10-2014 08:54 PM
  12. nthknd's Avatar
    I wonder if this will be like the last update where it seem to fix this issue for a short period then people started experiencing the issues again?

    Sent from my SAMSUNG-SM-N900A using Tapatalk
    01-10-2014 09:01 PM
  13. jmerrey's Avatar
    I'm trying to be cautiously optimistic, but since the update, not only is the screen sensitivity fixed, but the screen dimming bug seems to be fixed as well. I've been trying all the usual situations for both bugs, but so far nothing. A very happy few hours, hope it holds up.
    01-10-2014 09:53 PM
  14. zipro's Avatar
    I'm trying to be cautiously optimistic, but since the update, not only is the screen sensitivity fixed, but the screen dimming bug seems to be fixed as well. I've been trying all the usual situations for both bugs, but so far nothing. A very happy few hours, hope it holds up.



    it's fixed on mine, too - but now mine has the WiFi bug (shows that it's connected with good reception but data doesn't work). I never had that one on this phone before.





    Sent from my RM-937_eu_euro2_936 using Tapatalk
    01-10-2014 11:43 PM
  15. crav4speed's Avatar
    At&t rm-940... Extra+Info has fixed my screen sensitivity issue!! No more auto zooming in while scrolling down web pages!! Yay!!!
    01-11-2014 12:14 AM
  16. LongAnsi's Avatar
    We should try out and report. It seems fix this issue. Do this Extra+info nokia means 3rd 4th week Jan?
    Last edited by LongAnsi; 01-11-2014 at 01:50 AM.
    01-11-2014 01:08 AM
  17. superlawyer15's Avatar
    I hate how they don't include a change log
    ..sitting here and having to speculate as to what was/wasn't fixed is lame
    01-11-2014 01:21 AM
  18. LongAnsi's Avatar
    We should try out and report. It seems fix this issue. Do this Extra+info nokia means 3rd 4th week Jan?
    After testing hard. Sensitivity issue hasn't come yet. I still have screen issue. So its not a good fix. I wonder this extra+info's update is the same update nokia means.If it that right, it will a bad news :(
    01-11-2014 02:31 AM
  19. Jerrycw's Avatar
    After about 30mins of testing I can say this update on extras+info does lower the chance of tapping problem, but not a complete fix. Though I feel happy to have this partial fix, at least in not hitting the problem as much
    01-11-2014 02:39 AM
  20. zwuncki's Avatar
    I rarely had that tap problem during scrolling but since the update yesterday I noticed a better tap to wake sensitivity. Tap to wake sometimes worked only after trying several times. Now I think it works immediately almost every time.

    The dimming bug is still there. Just had it after turning the phone on.
    01-11-2014 04:27 AM
  21. lemonsteveo's Avatar
    Extras + Info update seems to have worked for me too after a soft reset of the phone. I don't get the repeated keys on the keyboard anymore. Going to turn on high screen sensitivity and see how that goes.
    01-11-2014 04:57 AM
  22. anon(5969054)'s Avatar
    I rarely had that tap problem during scrolling but since the update yesterday I noticed a better tap to wake sensitivity. Tap to wake sometimes worked only after trying several times. Now I think it works immediately almost every time.

    The dimming bug is still there. Just had it after turning the phone on.
    I think what a lot of people don't know is that tap to wake won't work if a part of your hand is hovering the top right corner of the phone where Nokia is written. Underneath it, is a sensor that disables touchscreen for when it is in your pocket. In my experience this is mostly always the reason why double tap to wake doesn't work.
    01-11-2014 05:44 AM
  23. madusmacus's Avatar
    I didn't expect a "Collection of Apps" (Extras+Info) to fix this "double tap" instead of "Swipe" Bug
    It might be able to fix the issue in a few apps that it supplies but I don't belive a generic fix can happen at this level

    It will need the promised Firmware update 3rd/4th week January (Hardware issue needing a low level patch)

    People that believe it has fixed it for them are probably right in the short term - but it will creep back in the next day or so believe me
    Placebo and soft reset effects :)

    P.S anyways it didn't help me - I still get the double tap issue
    Last edited by madusmacus; 01-11-2014 at 07:03 AM.
    01-11-2014 05:50 AM
  24. zwuncki's Avatar
    I think what a lot of people don't know is that tap to wake won't work if a part of your hand is hovering the top right corner of the phone where Nokia is written. Underneath it, is a sensor that disables touchscreen for when it is in your pocket. In my experience this is mostly always the reason why double tap to wake doesn't work.
    No, most of the time it didn't work when I didn't (!!!) hold the Nokia in the hands at all and double-tapped it. But at the moment this works flawlessly... Let's hope it will stay that way.

    PS: I never hold the phone so that it covers the top. You gotta have kingkong sized hands to do that :D
    01-11-2014 06:25 AM
  25. lemonsteveo's Avatar
    I didn't expect a "Collection of Apps" (Extras+Info) to fix this "double tap" instead of "Swipe" Bug
    It might be able to fix the issue in a few apps that it supplies but I don't belive a generic fix can happen at this level
    I'm not sure about this either, but Nokia's apps do have lower level OEM access and it may have interfered with something on the system. So far so good though, fingers crossed.
    01-11-2014 06:58 AM
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