1. Dipayan Saha's Avatar
    I have a lumia 1520
    Whenever i connect it to my laptop(win 7) with provided USB cable, it is ok and media can be shared and charging is done too
    but sometimes when i disconnect the cable from the computer, a blue screen flashes up on my laptop and it restarts
    but nothing happens to my phone
    What should i do to prevent this?
    05-24-2014 09:40 AM
  2. MDK22's Avatar
    right click on your phone on the PC in Explorer (etc.)
    click 'EJECT' which disconnects the phone (an external drive) from PC
    (unless you already do that).

    Dipayan Saha likes this.
    05-24-2014 09:52 AM
  3. Dipayan Saha's Avatar
    But there is no option for Eject Here is the screenshot Then??
    untitled.jpg
    05-25-2014 08:00 AM
  4. thefeelofcotton's Avatar
    Is it the famous BSOD (blue screen of death)? If it is, then its a driver issue and you need to uninstall the driver the lets your pc and phone communicate and try to reinstall it. If you can I recommend downloading the driver or software directly from Microsoft. Hth
    05-25-2014 08:15 AM
  5. jimrun's Avatar
    Bottom right of the Taskbar ---> Show Hidden Icons ---> Safely Remove Hardware & Eject Media icon ...

    usb-remove-hardware-eject-lumia-1520.jpg
    ... click on Eject Lumia 1520 & wait for "Safe to Remove Hardware" pop up ---> unplug your Lumia 1520 ...

    PC OS : Win7 Pro x64 ...
    Last edited by jimrun; 05-26-2014 at 04:39 PM. Reason: PC OS
    Dipayan Saha likes this.
    05-25-2014 11:21 AM
  6. Dipayan Saha's Avatar
    Thanks it worked
    05-26-2014 05:31 AM
  7. Artichoke's Avatar
    on my PC (Win 7 Ultimate) I have no Windows Phone icon on my remove devices applet, but have not had a BSOD yet when removing the phone ...I think MS wants us to upgrade to Win 8, but they made Win 7 so well that I am reluctant to do this
    05-26-2014 11:27 AM

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