Blue Screen while disconnecting 1520 from pc

[Dipayan Saha]

I have a lumia 1520
Whenever i connect it to my laptop(win 7) with provided USB cable, it is ok and media can be shared and charging is done too
but sometimes when i disconnect the cable from the computer, a blue screen flashes up on my laptop and it restarts
but nothing happens to my phone
What should i do to prevent this?

 

[MDK22]

right click on your phone on the PC in Explorer (etc.)
click 'EJECT' which disconnects the phone (an external drive) from PC
(unless you already do that).

:eck:

 

[Dipayan Saha]

But there is no option for Eject Here is the screenshot Then??

 

[thefeelofcotton]

Is it the famous BSOD (blue screen of death)? If it is, then its a driver issue and you need to uninstall the driver the lets your pc and phone communicate and try to reinstall it. If you can I recommend downloading the driver or software directly from Microsoft. Hth

 

[jimrun]

Bottom right of the Taskbar ---> Show Hidden Icons ---> Safely Remove Hardware & Eject Media icon ...


... click on Eject Lumia 1520 & wait for "Safe to Remove Hardware" pop up ---> unplug your Lumia 1520 ...

PC OS : Win7 Pro x64 ...

 

[Dipayan Saha]

Thanks it worked

 

[Artichoke]

on my PC (Win 7 Ultimate) I have no Windows Phone icon on my remove devices applet, but have not had a BSOD yet when removing the phone ...I think MS wants us to upgrade to Win 8, but they made Win 7 so well that I am reluctant to do this