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  1. Barking Cactii's Avatar
    Its annoying when you want to swipe and it gets interpreted as a tap. Constantly have to close accidentally opened apps, and entering the password on the lock screen occasionally it interprets 1 or 2 taps as 4 or 5, and has almost locked me out of my own phone several times due to too many password attempts!
    03-12-2015 08:41 AM
  2. DuoWing's Avatar
    Hesham, since you mentioned about tightening the screws has your 1520 still been operating well, or has the touch issue returned?
    03-16-2015 01:18 PM
  3. Hesham Fouad's Avatar
    Duo,Last time I got one ghost tap 10 days ago , this is the frequent of the issue ,I also think denim is much better
    03-18-2015 06:51 PM
  4. DuoWing's Avatar
    Thanks for the update. Mine has been getting slowly worse, so it's either time to send it in our open it up. Are you using any particular case or carrying it in your pocket? I always see put it in pocket with screen facing away from leg.
    03-18-2015 09:42 PM
  5. Hesham Fouad's Avatar
    I don't use any case, just to be briefing most part of this related to firmware issue
    how many lumia phones started with touch screen problem and over time they get improved as 535 and 930
    Last edited by Hesham Fouad; 03-19-2015 at 03:51 PM.
    03-19-2015 06:56 AM
  6. Jas Holden's Avatar
    Hi Y'all

    If you have problems where the screen keeps jumping and going mad, it is because the phone got bent. This usually happens if you put the phone in your front pants pocket, face in toward your leg.

    Putting the 1520 into a pocket and bending over bends the phone. As previous posts have shown, the phone bends and makes bad contacts inside.

    I solved that problem by getting a clamshell case with rubber outside. It makes the phone bigger, but a least the phone works perfectly after putting a case with a 2 piece HARD clamshell on the inside with rubber on the outside.
    Hesham Fouad likes this.
    03-25-2015 10:20 AM
  7. DuoWing's Avatar
    It would appear sending my phone in for repair was actually a bad idea. The touch issue now seems to be worse. Not only that, but now I'm noticing the weird little touch screen color blotches similar to when you squeeze the phone. Only it doesn't take too much pressure. I guess it's back to Microsoft with this... I'm really beginning to hate purchasing a 1520.
    Last edited by DuoWing; 04-03-2015 at 05:46 PM.
    04-03-2015 05:35 PM
  8. Donny James's Avatar
    I don't think I'll be getting another 6 inch phone because of this. It's looking like tightening the screws is not working any more. I'm getting the ghost touches right after fixing it. Not cool. Does any body know if this happens to the Icon also?
    04-03-2015 05:58 PM
  9. DuoWing's Avatar
    I wouldn't let this deter you from a large phone. I personally wouldn't buy another 6" simply for the size. I've been using a 2014 Moto X in the meantime and it's just such a nice size to use and carry in my pocket that it makes it hard to want to go back to the 1520. As for my screen I can see where there is definitely an issue. You need a relatively dark background and when you're pressing it you'll see the weird color splotches/ghosting appearing. Sometimes right where I've touched and sometimes in a location other than where I'm touching. It was super noticeable when I was turning the phone off. I was looking at the goodbye screen and as I was holding it I kept noticing the little splotches as I moved around. So something got messed up or smashed together when they "fixed" it. I took the thing apart and the screws that hold the motherboard in were all plenty tight. I did loosen and retighten just to see. Same issue. So I've started another repair request with Microsoft.
    04-04-2015 10:11 AM
  10. Donny James's Avatar
    I wouldn't let this deter you from a large phone. I personally wouldn't buy another 6" simply for the size. I've been using a 2014 Moto X in the meantime and it's just such a nice size to use and carry in my pocket that it makes it hard to want to go back to the 1520. As for my screen I can see where there is definitely an issue. You need a relatively dark background and when you're pressing it you'll see the weird color splotches/ghosting appearing. Sometimes right where I've touched and sometimes in a location other than where I'm touching. It was super noticeable when I was turning the phone off. I was looking at the goodbye screen and as I was holding it I kept noticing the little splotches as I moved around. So something got messed up or smashed together when they "fixed" it. I took the thing apart and the screws that hold the motherboard in were all plenty tight. I did loosen and retighten just to see. Same issue. So I've started another repair request with Microsoft.
    How do you start a repair request? Are you in the US?
    Tom Snyder likes this.
    04-04-2015 03:43 PM
  11. DuoWing's Avatar
    Yeah, I'm in the US. You can go to: Nokia Lumia 1520 - Warranty and repair - Microsoft - USA and then troubleshooting and repair, then follow through and make your way to the point of where you set up a shipping option.
    Donny James likes this.
    04-05-2015 06:33 PM
  12. yengec's Avatar
    Hello Team. I have a question. This picture, what's control? What does it do?untitled-1.jpg
    Last edited by yengec; 04-08-2015 at 06:26 AM.
    04-07-2015 07:29 AM
  13. Donny James's Avatar
    Hello Team. I have a question. This picture, what's control? What does it do?Click image for larger version. 

Name:	Untitled-1.jpg 
Views:	16 
Size:	113.5 KB 
ID:	101437
    I think it makes contact with back cover to enable some type of functionality like connecting the top headphone jack to the motherboard. Here's what I could dig up.

    https://www.ifixit.com/Document/1136/.pdf

    See this picture. See how it lines up. From IFixit
    04-10-2015 08:56 AM
  14. ElronTheElder's Avatar
    Just a "heads up" :
    Having had my phone repaired by MS due to phantom touch issue;
    It's fixed! did not have any problems since it was returned...back in 2-2015.
    Don't know what they did but there was a plastic film over the screen when it was returned.
    So...new screen, maybe. Whatever, it worked.
    Good Luck.
    04-10-2015 09:20 AM
  15. yengec's Avatar
    This was GPS complementary. I tested. If you haven't spring, GPS does not working.
    04-19-2015 03:30 PM
  16. Hesham Fouad's Avatar
    I'm testing new way will let you know if it work,right now still under testing
    05-11-2015 03:35 PM
  17. Donny James's Avatar
    I just noticed the other day If I put my 1520 face down on a table, it's not fully flush with the table surface. It rocks a little if I push on one corner. Which shows my phone it slightly bent. I wonder if the bend is in the LCD assembly or from the back cover. I hope it's the back cover so I can just replace it for cheap. And hopefully that provides some relief from the ghost touches.
    05-11-2015 04:10 PM
  18. Hesham Fouad's Avatar
    One of the worst phones ever made by Nokia and undeveloped software, for everyone try to press the black area right next to search button while touch your phone ,one finger up other pressing opposite side from the back of the phone as a paper clip shape keep pressing while, scroll as usual and tell me if there is any enhancements if it goes well then we shall discuss the internal ribbon inside might need attention
    05-11-2015 06:11 PM
  19. Hesham Fouad's Avatar
    To fix it permanently the whole digitizers need to be replaced it's a defective digitizer ,
    05-11-2015 09:21 PM
  20. Donny James's Avatar
    One of the worst phones ever made by Nokia and undeveloped software, for everyone try to press the black area right next to search button while touch your phone ,one finger up other pressing opposite side from the back of the phone as a paper clip shape keep pressing while, scroll as usual and tell me if there is any enhancements if it goes well then we shall discuss the internal ribbon inside might need attention
    Can show us in a picture.
    05-11-2015 10:22 PM
  21. Luigi Zarlenga's Avatar
    One of the worst phones ever made by Nokia and undeveloped software, for everyone try to press the black area right next to search button while touch your phone ,one finger up other pressing opposite side from the back of the phone as a paper clip shape keep pressing while, scroll as usual and tell me if there is any enhancements if it goes well then we shall discuss the internal ribbon inside might need attention
    I tried, for me made it worse, almost every scroll become a tap while I press the spot you indicated. Maybe the speaker magnet going too close to the digitizer? I'll try to put some isolation under it
    05-11-2015 11:17 PM
  22. Hesham Fouad's Avatar
    press this area next to search button and use the phone with other hand
    behind it is just the digitizer , i belive no fix for this except replacing the whole screen, reason could be for big lcd bending or it come out of the factory like this which i believe it is since it happen to many 1520 owners
    really Microsoft should of replace it for free or at least make next free upgrade to the coming phone
    wp_20150512_001.jpg
    Donny James likes this.
    05-12-2015 12:00 PM
  23. Donny James's Avatar
    Ok it worked for me. Thanks for the tip.
    Hesham Fouad likes this.
    05-12-2015 04:45 PM
  24. Donny James's Avatar
    I just noticed the other day If I put my 1520 face down on a table, it's not fully flush with the table surface. It rocks a little if I push on one corner. Which shows my phone it slightly bent. I wonder if the bend is in the LCD assembly or from the back cover. I hope it's the back cover so I can just replace it for cheap. And hopefully that provides some relief from the ghost touches.
    I've reverted to putting my phone, screen facing inward, in my front pocket to bend it back. I've noticed some improvement already. I've ordered a hard case, hoping it will keep the phone straight.
    Hesham Fouad likes this.
    05-14-2015 01:53 PM
  25. Hesham Fouad's Avatar
    Donny no more bend finely I've figured out real reason for this ghost problem, I hope so this time cause I get tired
    05-14-2015 03:57 PM
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