1. JetFixxxer's Avatar
    Today my Icon digitizer became unresponsive twice within a hour. Removed my case and did the three finger salute to reboot. After the second reboot. I received a phone call while I was loading my work van. I usually ignore, but it was my son calling on his way to college. During our conversation the slipped out of my hand and landed screen down with a sound I knew was bad and it was. So I dont have a Windows phone now.

    Damn you Preview 10 for the unresponsive digitizer!!!! If it wasn't for you I wouldnt have had my case off. I have a hard time rebooting with the case that's why I removed.

    I do have the replacement plan on this phone, but being Verizon I'm not sure they have a replacement. This is also the very first time I purchase the replacement plan.

    Also our dryer went Tango Uniform today as well.
    08-10-2015 05:06 PM
  2. SteveNoza's Avatar
    Yep, one of those days. Maybe Verizon will give you one of those pesky Icons that didn't sell.
    08-10-2015 11:35 PM
  3. DavidinCT's Avatar
    Damn you Preview 10 for the unresponsive digitizer!!!! If it wasn't for you I wouldnt have had my case off. I have a hard time rebooting with the case that's why I removed.

    I do have the replacement plan on this phone, but being Verizon I'm not sure they have a replacement. This is also the very first time I purchase the replacement plan.

    Also our dryer went Tango Uniform today as well.
    That sucks, if you physically broke your phone, they would send you to Asurion who does the insurance replacements, welcome yourself to a $100 fee to replacing a broken phone. I would bet they have replacements only problem is they might not have NEW ones, so you might get stuck with a referbd one.

    If it was a defect (phone stopped working, freezing up, etc), Verizon would honor the extended warranty (The insurance plan with Verizon is extended warranty and oh, no coverage) and take care of it for you.

    It sucks but, at least your not dumping $200-400 trying to get a new ICON..
    aximtreo likes this.
    08-11-2015 07:16 AM
  4. JetFixxxer's Avatar
    That sucks, if you physically broke your phone, they would send you to Asurion who does the insurance replacements, welcome yourself to a $100 fee to replacing a broken phone. I would bet they have replacements only problem is they might not have NEW ones, so you might get stuck with a referbd one.

    If it was a defect (phone stopped working, freezing up, etc), Verizon would honor the extended warranty (The insurance plan with Verizon is extended warranty and oh, no coverage) and take care of it for you.

    It sucks but, at least your not dumping $200-400 trying to get a new ICON..
    I don't care if it's refurb as long as it works and I have a Icon. ;)
    aximtreo likes this.
    08-11-2015 09:45 AM
  5. DavidinCT's Avatar
    I don't care if it's refurb as long as it works and I have a Icon. ;)
    I've gotten a few referbed phones over the years, and it would be very hard to tell a referbed over a new one (these are direct, not 3rd party that can be questionable).

    good luck !
    08-11-2015 12:45 PM
  6. JetFixxxer's Avatar
    My replacement the speaker stinks on it. I barely hear the phone ring and when I use speaker the sounds clips big time.
    09-19-2015 10:36 PM

Similar Threads

  1. Why isn't my Windows phone store opening on my Lumia 520 for past 10 days?
    By Windows Central Question in forum Ask a Question
    Replies: 0
    Last Post: 08-07-2015, 11:37 AM
  2. Replies: 3
    Last Post: 08-07-2015, 07:27 AM
  3. Why is my phone still on reset for three days?
    By PHONE HELP in forum Microsoft Lumia 535
    Replies: 1
    Last Post: 08-06-2015, 03:26 PM
  4. Replies: 0
    Last Post: 08-06-2015, 11:26 AM
  5. Here are all the announcements from the first day of Gamescom 2015
    By WindowsCentral.com in forum Windows Central News Discussion
    Replies: 0
    Last Post: 08-05-2015, 03:11 AM
LINK TO POST COPIED TO CLIPBOARD