Whatsapp on windows 7.8

[azaright]

Whatsapp is acting crazy on my device. I get toast notifications that someone messaged me,but when i click it and check its not updated. When i send a message it stays in the clock icon thing and doesn't send. From what i have checked this is all got but can't figure it out,help.

WhatsApp FAQ - I cannot connect to WhatsApp!

 

[Narse77]

I wish I could provide more help but I don't have a WP7 device or WhatsApp to test with. Things you can try is to uninstall and reinstall the app. That has helped me many times. Also check your background tasks, if you have a lot try to turn some off and see if it helps.

 

[ttsoldier]

Once you get the clock thing, it's a data issue. Have you confirmed data is working on your phone otherwise?

 

[ash29k]

I have the same issue on my 900 as does my mate on his, the update is bollocks and support team does not reply to emails... Nice

 

[azaright]

Thanks for taking your time to reply to my query. Yes,my data on phone works on all other apps,only whatsapp is trouble.

 

[azaright]

Thanks for taking your time to reply to my query. I've Un/Reinstalled whatsapp numerous times but same issue persists.

 

[azaright]

I have the same issue on my 900 as does my mate on his, the update is bollocks and support team does not reply to emails... Nice

I know even i believe it is the update that brought this trouble.

 

[ttsoldier]

The FAQ has some valid suggestions

― Some carriers commonly have issues with WhatsApp on WP7, even if it has worked before on another platform. If you are able to make other internet connections on your phone but WhatsApp cannot connect, it's possible that your network configuration does not permit the type of connections necessary for WhatsApp (socket connections).
― If you have a Windows Phone made by Nokia, try using the Connection Setup app from the Nokia Collection in Marketplace (this application may not be available in some countries).
― Please check your carrier's Access Point Name (APN) settings, which you can change under your phone's network settings; there may be a different APN for your carrier that allows non-web connections like WhatsApp.
― For Windows Phone 7: settings > mobile network
― For Windows Phone 8: settings > cellular
― Please contact your carrier for APN settings that permit socket (non-HTTP) connections.
― If you change the APN settings, please be sure to restart your phone for the changes to take effect.

 

[azaright]

The FAQ has some valid suggestions

― Some carriers commonly have issues with WhatsApp on WP7, even if it has worked before on another platform. If you are able to make other internet connections on your phone but WhatsApp cannot connect, it's possible that your network configuration does not permit the type of connections necessary for WhatsApp (socket connections).
― If you have a Windows Phone made by Nokia, try using the Connection Setup app from the Nokia Collection in Marketplace (this application may not be available in some countries).
― Please check your carrier's Access Point Name (APN) settings, which you can change under your phone's network settings; there may be a different APN for your carrier that allows non-web connections like WhatsApp.
― For Windows Phone 7: settings > mobile network
― For Windows Phone 8: settings > cellular
― Please contact your carrier for APN settings that permit socket (non-HTTP) connections.
― If you change the APN settings, please be sure to restart your phone for the changes to take effect.

You just copied this from the link I provided. Thanks

 

[ttsoldier]

You just copied this from the link I provided. Thanks

Yes. I did. because the suggestions are all there. Have you tried them all? Have you contacted your carrier?

 

[ash29k]

Yes. I did. because the suggestions are all there. Have you tried them all? Have you contacted your carrier?

it has nothing to do with apn's or carriers mate, the recent updates from the dev team have been flawed, it has been perfect for me for almost a year then the flurry of updates and 'boom', it all messed up...

 

[azaright]

it has nothing to do with apn's or carriers mate, the recent updates from the dev team have been flawed, it has been perfect for me for almost a year then the flurry of updates and 'boom', it all messed up...

you are right