1. Blkacesvf41's Avatar
    On my Lumia 822 when I go to settings and then email+accounts, under my Microsoft account it says "attention required". Tapping on it takes me to a sign in page for my hotmail account. Aren't my Microsoft and hotmail passwords the same? I tried using my MS password but it keeps saying that it's incorrect. Any ideas?
    04-23-2013 03:44 PM
  2. BIGPADDY's Avatar
    Are you signing in with your hotmail username and password?
    04-23-2013 03:48 PM
  3. pedenske's Avatar
    Did you recently enable 2 step authentication? If so go to your account ( login.live.com ) and under security click get app password and enter it into your phone and anything else that stopped logging in. Hope this helps.
    Blkacesvf41 likes this.
    04-23-2013 03:49 PM
  4. Blkacesvf41's Avatar
    Did you recently enable 2 step authentication? If so go to your account ( login.live.com ) and under security click get app password and enter it into your phone and anything else that stopped logging in. Hope this helps.
    Dude, you rock! That fixed it, thanks.
    04-23-2013 04:25 PM

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