2 issues wi surface book i7/512: screen does not detach and does not charge fully

[toraji]

yesterday I received my Surface Book, I really like it a lot but I have already two issues:
1: The battery does not fully charge, one battery goes to 100% and the second got stuck @ 55% even do you see a message that it is connected to the charger but not charging.

2: This morning when I wanted to show of my machine to my boss the screen did not detach and it showed a message in the taskbar that my SB needed to charge before this option would be available.

Anybody else has this problem?

 

[toraji]

Went to the Microsoft store on 5th avenue (really busy but lots of Microsoft staff) and it turned out my battery had a problem, exchanged the book and all seems to work fine now. Was a pleasant experience at the store even though it was really crowded, I did leave with the Elite controller and Halo 5 though... good salespeople I guess :wink:

 

[ErR0rPr0n3]

I just got mine about 3 hours ago and battery 2 is at 100% and 1 is at 95% and charging. I did try the disconnect but had no issues with that so far either.

 

[ErR0rPr0n3]

ARGH! I need a MS store within 30 miles (not 100 like it currently is). I guess I may go down there when I am in LA Saturday...I kinda want to try out the elite controller and hopefully a 950XL (still not 100% on that until I see the app sitch.

 

[bhatech]

My first BSOD on i7/512/16 model... Happened while watching YouTube video on Firefox.

 

[njdev1k]

have gotten this message below twice today. have to close processes in order to detach from keyboard. was able to detach yesterday and this morning.

 

[njdev1k]

Solved the issue. I had set Nvidia as the preferred GPU. Changing it back to auto-select allows me to detach without closing apps.

 

[Stocklone]

I got my first BSOD today too. Also had tons of touch issues where it would start registering multiple touches with just one finger down. But a restart fixed that thankfully.