Alcatel idol 4s windows10 phone top speaker malfunctioning

Jun 11, 2018
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From past few days all of a sudden, my phone (top one) speaker clarity came down drastically with some noise. I tried latest windows 10 update but even then problem still exists. Support b2x app getting crashed unexpectedly while testing hardware. Can anyone suggest solution for this problem?
 

AtuljitK

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Nov 11, 2017
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you seem to be from india, where did you get this device from. this windows phone isn't available here

to answer your question , tried hard resetting?
 

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