ANOTHER BAD REVIEW FROM CNET-Surface Pro 2

[1jaxstate1]

Stop giving them your clicks. The SP2 crushes the iPad in every way, besides battery life and weight. Its just a dumb comparison. Now if they compared it the MacBook Air, that would be a sane comparison. Saying the Ipad is lighter than the SP2 is like me saying my HTC 8x is lighter than the iPad. Well, no ****.

 

[stephen_az]

I am at a loss as to why people continue to insist on posting links to whine about negative reviews of devices. 1) Why do you seem to expect something else from certain organizations? 2) Why do you care? 3) Do people not grasp how laughably counter productive it is to link to such stuff? It pushes up their advertising dollars with every click and also contributes to pushing bad review and Surface Pro 2 up Google's and even Bing's search indexes. Congratulations....

 

[username55]

Ive been thoroughly let down by mine.

Even at this very moment to type this reply... I tap the open box at the bottom of the page. And the keyboard pops up for one tenth a second then goes back down. I have to very quickly tap it before it disappears to be allowed to type this reply.

The new update introduces severe banding in gradients which forces me to check footage I use on a different monitor before editing. Photoshop still gives me a driver crash every time I open it.

Maybe I'm pushing too hard but its not meeting my professionals needs as a PC and its not being as user friendly as a tablet. I wish this hadn't been marketed to people in my field without support. don't even get me started on he pen inaccuracy. No matter how I calibrate I can't reliably draw a line and then confidently trace that line. This machine is rubbish if your going to push it.

I'm sure its fine for typing in word but its no PC replacement. It was so close if it just came through with what it promised.

 

[MBytes]

The latest firmware was a huge mess on Microsoft part. Someone screwed up BIIIIIIG time at Microsoft, and they are trying to fix everything. Now they have 2 problems in their hand: Better test the firmware and fix all the bugs to those who didn't upgrade to the now removed firmware, and fix the mess they made to everyone that are currently affected. I hope for them, that by January end, everything is fixed, and people can turn the page, and start enjoying their Surface Pro 2.

Hopefully the team has learned their lesson, and such mistake will never happen again.
Obviously, such error is unacceptable, don't get me wrong. Perhaps a a different CEO will change things.
Already, this news: http://bits.blogs.nytimes.com/2013/11/13/microsoft-abolishes-employee-evaluation-system/?_r=0, is already a good step in the right direction, but it takes time to change company culture and mindset.

 

[smoledman]

The latest firmware was a huge mess on Microsoft part. Someone screwed up BIIIIIIG time at Microsoft, and they are trying to fix everything. Now they have 2 problems in their hand: Better test the firmware and fix all the bugs to those who didn't upgrade to the now removed firmware, and fix the mess they made to everyone that are currently affected. I hope for them, that by January end, everything is fixed, and people can turn the page, and start enjoying their Surface Pro 2.

Hopefully the team has learned their lesson, and such mistake will never happen again.
Obviously, such error is unacceptable, don't get me wrong. Perhaps a a different CEO will change things.
Already, this news: http://bits.blogs.nytimes.com/2013/11/13/microsoft-abolishes-employee-evaluation-system/?_r=0, is already a good step in the right direction, but it takes time to change company culture and mindset.

Buggy firmware updates will happen. Happens to Apple, Google and other companies. To affix blame to Ballmer or company culture is just being anti-Microsoft in this case. It seems that people are holding MS to some ridiculous quality standard that no other company is held to. What's the agenda here? To just spew bile and hate towards this great company?

 

[1jaxstate1]

I'd sell my Surface Pro 2 today and buy this computer with this miracle OS that will never have a buggy release and will always run perfect.

 

[MBytes]

Sadly, assuming the OS is actual OS, and not a black screen with nothing that does nothing. It is impossible.
In fact, it is "impossible" to make a complex software guaranteed to be bug free.
Testing and Code Coverage

Basically, you'll have too many possible path to test them all features, and the use several features in a specific order, to ensure at 100% that your software is bug free.
Of course, the idea is to get the closest a you can to 100%. And that is why, you have in software development, the 'demo curse', when you work on a software, you deeply tested it times and times again for the important presentation that you have, and come to the presentation, it crashes on you. Of course, they are tricks to avoid this: several rehearsing, knowing where to click in which order of the demo you are doing, so that you always use the tested path that won't crash, and appear natural, for example. But anyway, that is off topic, it's just to say that as long as humans code, it is impossible, at least for now. You can be close, but not 100%.
Also, you have hardware failure rate. Consumer grade hardware are around 95% reliable. Servers and workstation are around 98%, and companies are paying a premium price to get that, as the manufacture selects the best chips and parts produced. They perform more extensive testing on them, and has additional features like ECC memory and other error correction systems.