[Band help] App crash when trying to view my sleep stats?

David Perez Perez

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Feb 25, 2013
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Hi.
i have a bande since one week ago.
I use it with mi windows phone lumia 920.
The problem is when i try to see the stats of my sleep.
I push the sleep tile in the "microsoft health" app and the app exit.
I can?t see my stats :-(

onyone have the same problem?, any solution?
Exist any oficial microsoft forum to speek about the band?

sorry for my poo english and thanks a lot
-David-
 

oneira

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Oct 7, 2014
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If you accidentally activated the sleep program on the Band and then turned it off (ie. slept for 0 minutes 0 seconds) the phone app will hang. The fix is to activate the sleep program on the band so that it registers a usable duration, at least some minutes.
 

David Perez Perez

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Feb 25, 2013
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Hi, and thanks for the responses.

Is funny because if i register a shot sleep program (less than a hour) the app works fine. But if i register a entire sleep it crash.

I change my location to united states, and languaje english and works fine.
The problem is the location :-(
 

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