Yeah, WVs attitude rubs me the wrong way, too. It's the salesmen mentality of "Oh, you came into the dealership looking to buy a BMW 3-series in black? Well, we're out of those but we do have a special on a 1984 Ford Fiesta. It's got 4 wheels and a spare just like the car you wanted, so what will it take to get you into this car today?"
Sorry, I rarely walk into a place without knowing precisely what I want, especially if there are salespeople. I don't want to buy what you get more commission on, or what you feel is best. I want to buy what I want to buy. If you don't have it please don't try to convince me to get something else - just because you are unable to help me doesn't mean someone else can't.
I know, your job is to sell for Verizon, and I believe you said you're a solo franchisee and therefore looking out first and foremost for yourself, but people like me (ie people on this board) cannot stand being sold to. Salespeople aren't a source of information or opinion to us, but simply someone to take our money and give us our product.
Whether I can accomplish all I need to with Android, iOS or BB OS is irrelevant. Simply put I do not want those. If I didn't have to make a 2 year commitment I may have been swayed, but to many of us those locked contracts make a cell phone contract similar to a marriage.
Verizon is unable to meet my needs. I drastically wish I had signed a 1 year contract on an Incredible last June, but I waited for WP7. I drastically wish I had jumped ship when WP7 launched in November. I'm now about a year off contract with this POS Storm, the very device that made me realize I despise 2 year contracts, and Verizon doesn't have a single phone on the shelves that looks good to me.