- Aug 9, 2012
Hello everyone,I need urgent help with such issue:
I used to move my photo and video files from my Lumia 1020 to my PC (Windows XP updated to last version) connecting by USB cable.
Now the Camera Roll folder is not visible anymore on the PC. I see all other folders (Sampe Pictures, Saved Pictures, Screenshots) in Pictures folder and all of content of those folders, also I?m able to modify it (copy, delete, rename etc.), but the folder ?Camera Roll? is missing, also in the properties of Pictures folder the information about Camera Roll folder and it?s content is missing (the number of files in this folder doesn?t shows up in counting: 3 folders and 84 files instead of 4 folders and 800 files).
Restarting computer and phone did not help.
Also re-connecting the phone and the cable after shutting down the phone and turning it on automatically by connecting it by USB cable to PC did not help (I?ve found this suggestion to fix the connection issue and tried it).
This is an exact copy from Camera Roll folder of my Lumia 1020 is not visible anymore on a PC - Microsoft Community . But none so far had solve the issue. Im also experiencing the problem.