Cant access to touch and call+sms filter on Lumia 535

[Mukesh Bisht]

I have updated my lumia 535 to 8.10.14234 with firmware version 15114, since I can't access to touch and call+sms filter. The call+sms filter says "something went wrong" and when I access to touch settings, it again get me back to settings menu.

 

[ads13]

Do Soft reset of your phone .

 

[Mukesh Bisht]

I don't know how to soft reset my phone....

 

[ads13]

Hold the (volume down+ lock) button for 10 seconds at least.

 

[greycounciller]

Normally when I get this fault, it always requires a Hard Reset/Full reinstall. Sorry.

 

[ads13]

Normally when I get this fault, it always requires a Hard Reset/Full reinstall. Sorry.

This is not a correct solution....

 

[Mukesh Bisht]

Soft reset doesn't worked... Please help