Cortana can't open Outlook after upgrade

ajj3085

New member
Aug 29, 2013
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I have office 365, and previously I could say "hey cortana open outlook" and she's open Outlook 2013. I upgraded to Office 2016, and now Cortana doesn't know what outlook is, and asks me which app I'd like to open. Any ideas? I tried rebuilding the windows index, but still nothing.
 
Did you uninstall Office 2013? If the answer is no then you probably should try uninstalling Office 2013.
 
Did you uninstall Office 2013? If the answer is no then you probably should try uninstalling Office 2013.

Its Office 365, so it upgrades in place.

Anyway, I tried open outlook 2016 and that worked, even though it didn't before, and now open outlook works too.
 

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