ejb222 New member Apr 3, 2012 377 0 0 Sep 3, 2013 #1 Well...looks like I have to send my phone in for "assessment and repair." Have a dead row of pixels from top to bottom in the middle of the screen. This shouldn't be an issue right? THe phone is spotless! Should I reset it before I send it? Last edited: Sep 3, 2013
Well...looks like I have to send my phone in for "assessment and repair." Have a dead row of pixels from top to bottom in the middle of the screen. This shouldn't be an issue right? THe phone is spotless! Should I reset it before I send it?
stmav Retired Moderator Sep 18, 2012 3,684 0 0 Sep 3, 2013 #2 If you want to make sure all of your personal stuff is off of there, then a hard reset would be in order. It's up to you.
If you want to make sure all of your personal stuff is off of there, then a hard reset would be in order. It's up to you.
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