Double tap to wake?

[Furballi]

The tap to wake function is indeed available on the AT&T Nokia 520. It is located under SYSTEM/DISPLAY+TOUCH/TOUCH. One can check/un-check DOUBLE TAP TO WAKE UP PHONE. This feature eliminates the need to press the POWER button to show the lock screen.

 

[Furballi]

At first glance, it doesnt make sense, but if you think about (or at least if i think about it) alot of people were intrigued about the wifi calling and used it in weighing which phone to get. Att could of, if not blocked it, requested the feature be added (as in neither the 520 or 521 would have it, but ATT requested the feature for their model.), in a way to attract customers.

However, as you stated, we wont know till GDr2 is sent to the rest of the world's 520.

Has any Member attempted to boot an unlocked Nokia 521 using an active AT&T SIM? If the AT&T network is responsible for activating the double-tap-to-wake function, then perhaps the 521 will also show the DOUBLE TAP TO WAKE UP PHONE option under TOUCH with this technique. One may need to do a full format/restore of the 521 using an AT&T SIM then apply the latest 521 patches to enable double tap functionality.

 

[Corepc]

Do not think that would work, updates from Nokia are checked by the product code from your phone and firmware itself and what rom you have has well.

May be able to spoof it with fiddler...still have not tried this myself can't no WiFi at home.

And still have not heard from Nokia yet.

 

[mogelijk]

At first glance, it doesnt make sense, but if you think about (or at least if i think about it) alot of people were intrigued about the wifi calling and used it in weighing which phone to get. Att could of, if not blocked it, requested the feature be added (as in neither the 520 or 521 would have it, but ATT requested the feature for their model.), in a way to attract customers.

However, as you stated, we wont know till GDr2 is sent to the rest of the world's 520.

Except the phone has little to do with WiFi calling, it is the network that needs to be properly set up to use WiFi calling. Remember Gen3 Wifi calling, which is what T-Mobile is using, requires no special hardware, unlike their Gen1 UMA WiFi calling. Nokia really has nothing to do with T-Mobile's WiFi calling. Additionally, from what we've seen from photos of the mainboards of the 520 and the 521, there seems to be no difference in actual hardware other than an extra light sensor below the camera on the 521 (which would do nothing for WiFi calling).

 

[Dustin Hodges]

Except the phone has little to do with WiFi calling, it is the network that needs to be properly set up to use WiFi calling. Remember Gen3 Wifi calling, which is what T-Mobile is using, requires no special hardware, unlike their Gen1 UMA WiFi calling. Nokia really has nothing to do with T-Mobile's WiFi calling. Additionally, from what we've seen from photos of the mainboards of the 520 and the 521, there seems to be no difference in actual hardware other than an extra light sensor below the camera on the 521 (which would do nothing for WiFi calling).

You seem to be missing my point. Nokia may of planned to leave double tap to wake off the 520 (it was meant to be used in conjunction with glance after all; notice on the chart, with exception to the 520, every device with double tap has glance). Hardware being relatively the same put aside, ATT seeing some people use the wifi calling on the 521 as a weighing factor in choosing a phone, may of requested that nokia add double tap to their 520 as to give it a feature that could potentially get buyers to chose their 520 over tmobile's 521.

To simplify: ATT, in my theory, made a marketing decision by having double tap included in their 520, as a way to try to lure people away from the 521. If they can argue you wont need wifi calling with their coverage and that you can power on the phone without pressing power, they could get people to pick the 520 over the 521 (which is selling like hotcakes).

 

[Furballi]

There is ample evidence that the 520 and 521 are capable of supporting the double-tap-to-wake function. We can only speculate as to why only those AT&T 520s with GDR2 and amber were shipped with the double-tap-to-wake function enabled. The best way to get Nokia to add this function to the 521 is to call T Mobile and rack up the complaints. The lack of this function makes the 521 inferior to the 520 because it places much greater wear and tear at the ON/OFF button, and gives AT&T an unfair competitive advantage, even though the 521 is fully capable of supporting tap-to-wake. We need to use the weight of T Mobile to put pressure on Nokia to fix this problem, even if this requires the threat of leaving T Mobile.

 

[In Limbo]

How now brown cow.

 

[Dustin Hodges]

There is ample evidence that the 520 and 521 are capable of supporting the double-tap-to-wake function. We can only speculate as to why only those AT&T 520s with GDR2 and amber were shipped with the double-tap-to-wake function enabled. The best way to get Nokia to add this function to the 521 is to call T Mobile and rack up the complaints. The lack of this function makes the 521 inferior to the 520 because it places much greater wear and tear at the ON/OFF button, and gives AT&T an unfair competitive advantage, even though the 521 is fully capable of supporting tap-to-wake. We need to use the weight of T Mobile to put pressure on Nokia to fix this problem, even if this requires the threat of leaving T Mobile.

Wooooah there. Id think thatd be counter intuitive. I think it would be possible the complaints to tmobile, costing them money, for something they can request, but do not control, could cause them to become less supportive of Nokia devices.

You should actually contact NOKIA, not Tmo. They are the ones that decide which device supports what. However, like i said, it was probably a marketing decision from att (whos buddy buddy with Nokia atm and gets exclusivity here in the us), seeing as double tap im pretty sure was supposed to work with glance, and not be separate, and the chart shows that only the 520 got double tap w/o glance, and only "some" 520's got it at that.

 

[Furballi]

AT&T Nokia 520 with GDR2 and amber update with double-tap-to wake function:

OS Version: 8.0.10327.77
Firmware: 3043.0000.1324.0001
Hardware revision: 1.0.0.0
Radio software: 2.0.242017.8
Chip SOC: 8227



T Mobile Nokia 521 with GDR2 and amber update without double-tap-to wake function:

OS Version: 8.0.10328.78
Firmware: 3046.0000.1328.2024
Hardware revision: 1.0.0.0
Radio software: 2.0.242019.8
Chip SOC: 8227


The Nokia 520 comes with the original hardware revision 1.0.0.0, yet it is capable of supporting the double-tap-to-wake function because of GDR2 and amber. The 521 with GDR2 and amber does not include the option to double-tap-to-wake, even with the newer OS Version and Radio Software. Both phones appear to have the same chip SOC.

 

[Corepc]

Nokia Called me back, said that they where escalating once again. Gave me 3 possible reasons ?

Feature Is Not Supported 521 for Battery Reason's (Drain which I could see has a issue)
or
T-Mobile just did not included the feature. <- Ask T-Mobile here First
or
We could see Display+Touch Update to turn feature on

That was the answer's they gave me. Supposed to Call me Back, but, at least they called me. Probably Next Week when I hear back from them again.

So Please Talk Away..

 

[MsBuzzman]

Just went on chat and here is what I got on this subject-

T-Mobile: We have received your information and will connect you with a T-Mobile Chat Specialist soon.
Callum M: Hi Kathy, welcome to T-Mobile. My name is Callum and I will be happy to assist you regarding the Nokia Lumia phone model.
You: Hello. and thank you. will the lumia 521 get double tap to wake?
Callum M: Thank you! Let me just go ahead and check on my resources. I will return very shortly.
You: k....
Callum M: I appreciate you for waiting Kathy.
You: no prob
Callum M: Upon checking here on my resources, we currently do not have the double tap feature yet for the Nokia Lumia 521.
You: Yes- I know. Will we get it in an update?
Callum M: As of this time, we currently do not have any specific details yet on when an update will be provided to get the double tap feature. I will bring this up to have more specific details available in the future.
You: Thanks Callum.
Callum M: For the mean time, I strongly suggest to check our website once in a while to see any updates or news regarding this.
Callum M: Always a pleasure Kathy and thank you as well for taking time to check in.
Callum M: Rest assured that I will bring this topic for more details in the future.
Callum M: Do you have any other questions or concerns that I can assist you with Kathy?
You: Thank you very much. I have this feature on my galaxy nexus and it's really nice and convenient. It's an app for that phone though.
You: Nothing else. Thank you for your time.
Callum M: You are most welcome and I understand that its a really cool and helpful feature to have on the phone.
Callum M: I will certainly have this discussed with our superiors and see when we can have the update available.
You:
You: Thank again!

 

[Furballi]

1. Battery drain...tap to wake feature can be defeated in the menu, so this is not a legitimate claim.

2. Not sure why T Mobile did not want to include this option since it doens't cost any more money. Tap to wake would only enhance the useability of the 521. Again, not a legitimate claim. I spoke to several Level II technicians at T Mobile and they all were sceptical of the claim that T Mobile would disable this feature for whatever reason.

3. With enough pressure from the end users and T Mobile, there is a good chance that Nokia will cave in with another patch to enable tap-to-wake.

 

[nicesty29]

I actually contacted Nokia care Chat and was told the following information (I was also curious to know why this feature did not work) all other features worked after Amber update

Green light for Lumia Amber – Nokia Conversations : the official Nokia blog

Due to hardware restrictions:

?FM radio will not be available for Nokia Lumia 620, 810 and 928.
?Nokia Glance will not be available for Nokia Lumia 520, 521 and 625.
?Double Tap to awake will not be available for Nokia Lumia 520, 521, 620, 625 and 720, as it was dropped out last minute. Reason was found the user experience to be very bad (the touch sensitivity).
?Bluetooth v4.0 Low Energy (LE) technology will not be available for Nokia Lumia 925, 920 and 820.
?Nokia Smart Camera will be available to all ? but the resolution and number of captured frames will be lowered in Nokia Lumia 520, 620 and 720 to ensure the overall experience remains excellent

 

[nicesty29]

Thanks for contacting T-Mobile that just happens to be my carrier as well so here goes the conversation on the issue from Nokia
Due to hardware restrictions:
•FM radio will not be available for Nokia Lumia 620, 810 and 928.
•Nokia Glance will not be available for Nokia Lumia 520, 521 and 625.
•Double Tap to awake will not be available for Nokia Lumia 520, 521, 620, 625 and 720, as it was dropped out last minute. Reason was found the user experience to be very bad (the touch sensitivity).
•Bluetooth v4.0 Low Energy (LE) technology will not be available for Nokia Lumia 925, 920 and 820.
•Nokia Smart Camera will be available to all – but the resolution and number of captured frames will be lowered in Nokia Lumia 520, 620 and 720 to ensure the overall experience remains excellent

for more on the update to Amber visit Green light for Lumia Amber – Nokia Conversations : the official Nokia blog

 

[Dustin Hodges]

Thanks for contacting T-Mobile that just happens to be my carrier as well so here goes the conversation on the issue from Nokia
Due to hardware restrictions:
•FM radio will not be available for Nokia Lumia 620, 810 and 928.
•Nokia Glance will not be available for Nokia Lumia 520, 521 and 625.
•Double Tap to awake will not be available for Nokia Lumia 520, 521, 620, 625 and 720, as it was dropped out last minute. Reason was found the user experience to be very bad (the touch sensitivity).
•Bluetooth v4.0 Low Energy (LE) technology will not be available for Nokia Lumia 925, 920 and 820.
•Nokia Smart Camera will be available to all – but the resolution and number of captured frames will be lowered in Nokia Lumia 520, 620 and 720 to ensure the overall experience remains excellent

for more on the update to Amber visit Green light for Lumia Amber – Nokia Conversations : the official Nokia blog

That's just it. Compared to you're list, the 520 supposedly HAS double tap to wake, or more specifically, the ATT model.

I still think ATT requested the feature. That theory suits the facts. Especially with Nokia (sadly) being all buddy-buddy with ATT.

 

[Furballi]

I actually contacted Nokia care Chat and was told the following information (I was also curious to know why this feature did not work) all other features worked after Amber update

Green light for Lumia Amber – Nokia Conversations : the official Nokia blog

Due to hardware restrictions:

•FM radio will not be available for Nokia Lumia 620, 810 and 928.
•Nokia Glance will not be available for Nokia Lumia 520, 521 and 625.
•Double Tap to awake will not be available for Nokia Lumia 520, 521, 620, 625 and 720, as it was dropped out last minute. Reason was found the user experience to be very bad (the touch sensitivity).
•Bluetooth v4.0 Low Energy (LE) technology will not be available for Nokia Lumia 925, 920 and 820.
•Nokia Smart Camera will be available to all – but the resolution and number of captured frames will be lowered in Nokia Lumia 520, 620 and 720 to ensure the overall experience remains excellent

I have issue with that flawed explanation from Nokia. The AT&T badged Nokia 520 that comes preloaded with GDR2 and amber update has the double tap to wake function. If the user experience was bad with the double tap function, then on can disable this feature. Furthermore, if the user experience was so bad, then why is double tap available on the 1020? The sensitivity on 520 and 521 can be changed from normal to high.

Now we have more confirmation that NOKIA is just BSing its customers. This will only expedited BK land.

 

[Dustin Hodges]

I have issue with that flawed explanation from Nokia. The AT&T badged Nokia 520 that comes preloaded with GDR2 and amber update has the double tap to wake function. If the user experience was bad with the double tap function, then on can disable this feature. Furthermore, if the user experience was so bad, then why is double tap available on the 1020? The sensitivity on 520 and 521 can be changed from normal to high.

Now we have more confirmation that NOKIA is just BSing its customers. This will only expedited BK land.

Again. ATT. Key partner. Oy...

I'm serious, despite no one seemingly listening to me, that I find this to be the case. Nokia seems to treat ATT as a key partner here in the us, so its not much of a stretch to believe ATT had their model modified to support double tap to wake (dttw as I shall refer to it due to typing speed). Also, I saw nothing in the link stating which devices have dttw.

Facts:
* ATT gets all nokias flagship and mainline devices state side
* Devices it doesn't get (variants they don't have main devices of {521/520}, main devices they do not have that are on other carriers {925}) they eventually get shortly after.
* No other carrier gets mainline devices (520, 620, 820, 920, 1020), 925 (improved mainline, essentially 920S in apple terms) an exception.
* ATT's 520 is the only known 520 with dttw


ATT seems to have Nokia under their thumb in a way. So I would the least bit surprised if the dttw feature was left upon the device for the ATT model, or possibly (which this is a slight stretch), even manufactured slightly different from the other 520s to improve dttw experience.

I don't think this is Nokia "BSing" customers, but Nokia trying to appease what they sadly consider a key carrier in the US, including (re)adding unavailable features last minute.

 

[Smyrna5]

Par for the course, I guess. I've had 2 phones in the past that T-Mobile deliberately crippled. The first was my Sony Tm506. The hardware supported both GPS and FM radio. TM removed those two features in their ROM. Only by reflashing the ROM with a non-Tmobile version was I able to get these features back. The next one was my Blackberry 8320. T-Mo had the GPS turned off on that one too, requiring an "unbranding" to get it back. Given these two past experiences, I am guessing there is a way to turn dttw back on, but I will have to wait for the hackers to figure it out. I guess I only stay for the cheap rates lol.

 

[Corepc]

just one feature that we did not get . Considering we got almost everything else from Amber that was hardware permitted (no glance,no peek) but everything else flip to silence, lumia color profile. From GDR2 We got fm radio, datasense, not going to complain. Considering that other devices and higher end ones will not get those features.

Anyways, if dttw was enabled has a feature, I would have most likely turned it off anyways.

 

[Smyrna5]

Can't really disagree with you, Corepc. My 521 does more than I expected it to, when I bought it. The dttw thing is not something I care all that much about. We have to something to b*&tch about though lol. The only real feature I wish I had is a useable speaker phone, as I have addressed elsewhere.