Spoke with a Nokia Level II tech support yesterday who confirmed that the Nokia 520 and 521 will not be receiving the double-tap-to-wake menu. Reason being that internal evaluation by Nokia showed unfavorable performance of the double-tap-to-wake function. There is no hardware limitation.
When asked why the double-tap-to-wake menu was available for the AT&T 520 phone, I received a vague explanation that perhaps AT&T had requested such feature on their 520 phones. I digged deeper by inquiring why the double-tap-to-wake function was not disabled by default, so that the end user can have a choice of turning this function ON, even with the less-than-ideal performance. There was no explanation.
Since Microsoft has paid Nokia a lot of money to promote Windows Phone 8, we should elevate the DTTW issue to Microsoft on the basis that current Windows Phone 8 users are not receiving their fair share of hardware performance from these Nokia 520s/521s. Nokia has provided a very poor explanation as to why the DTTW function was omitted from many 520s and all 521s. Note that DTTW can be disabled by the user, so there is no logical explanation why it should be left out of the amber update.
We should also contact T Mobile to push Nokia to add the DTTW function to the 521...to level the playing field with the AT&T 520. The 521 costs more than the 520 in the US. Therefore, it should have the same features as its cheaper 520 cousin.
•A: I knew it. I knew it. So ATT DID request dttw.
•B: Microsoft & Nokia are trying to get new customers, and if someone that's not used to the platform's device doesn't play well with the feature, they are sure to complain. Basically its a pr move where its better to omit a feature, even if its disableable, to avoid loss of users, however minor, than to include the feature and have some ***** create a very loud, vocal outcry due to a occasional fail to cause the loss of a few users. At least this is my take on it.
•C: I doubt Microsoft could do anything. Just look at the update situation. They STILL can't push updates directly (due to only half valid reasons of "device testing"). Its doubtful they could get the dttw feature pushed to the 521
•D: True, but I'm afraid people could overdo it if done improperly, and essentially annoy T-Mobile. Not to mention, it actually has more than the 520 (such as WiFi calling, and an additional light sensor for improved low light imaging, not to mention additional cell frequency support), and dttw is really more of a trivial feature honestly. A convenience or a toy, if you will. I'm not really worried. Its very possible that the 520's dttw may have the possibility to not even work sometimes, which is something I could see being found in internal testing, so if Nokia says they omitted it with good reason, I don't think their just making excuses.
still wish Nokia would push devices to all carriers and drop the variant nonsense.
Wow.... It censored i d i o t....