Error 80072efe when trying to update

Toggle sidebar Toggle sidebar
Status
Not open for further replies.
P

ppetrov

New member
Apr 16, 2015
4
0
0
Hi guys,

I'm with Nokia Lumia 625 Cyan.
OS: 8.10.12393
Firmware: 3058.50000.1424.0004

When trying to update (supposedly) to Denim, I always get this error:

"We are currently unable to check for updates." (80072efe)

I've tried reseting my phone numerous of times using Windows Recovery Tool. Also tried 2 different Wi-Fi connections, but to no avail.
I just can't trigger an update and that's it.

Does anyone know how to solve this?
 
Error code 80072efe is caused by an internet connection interruption between your phone and the update servers. If you've done everything that you can to ensure that you've got a reliable internet connection, then the problem most probably is now with the server side - the servers may be busy, are overloaded, being upgraded... or that they simply can't be accessed from you area at this point in time.

You could try updating your device after a few hours or days.

And welcome to Windows Central.
 
Thanks a lot for the info gpobernardo!

Sadly, I've been trying this for nearly 2 months now and it's always the same error. I think there's something more than busy servers. I'll keep digging.
 
Two months!? Could you check if Denim update is available for your region here? It is available in most regions so it should be available in your region too (I didn't go through each and every country).

By trying two different Wi-Fi connections, did you try two totally different connections (from different internet service providers, or at least from two different locations)? It could be that the internet service provider is blocking the servers.
 
Yeah, I've checked the availability page and Denim should be available for my location (Germany).

I'm always trying behind the same ISP, so I think you are probably right about the blocking thing. I ran a wireshark trace today and I got this:

HEAD /wp8/MicrosoftUpdate/Redir/duredir.cab HTTP/1.1
Cache-Control: no-cache
Connection: Keep-Alive
Pragma: no-cache
Accept: */*
User-Agent: Windows-Mobile-Device-Update-Agent
Host: ds.download.windowsupdate.com

HTTP/1.0 408 Request Time-out
Server: AkamaiGHost
Mime-Version: 1.0
Date: Thu, 16 Apr 2015 14:12:55
Content-Type: text/html
Content-Length: 218
Expires: Thu, 16 Apr 2015 14:12:55

<HTML><HEAD>
<TITLE>Request Timeout</TITLE>
</HEAD><BODY>
<H1>Request Timeout</H1>
The server timed out while waiting for the browser's request.<P>
Reference #2.c6d1a14d.1429193571.0
</BODY></HTML>


The phone sends the request, but something in the middle times it out. :-/
 
Last edited:
This may be closed.

The windows phone update started working after I used a proxy server on my wi-fi setup. *Sigh*

Thanks for the hints gpobernardo!!
 
Was about to suggest using some form of proxy-ing technique.:cool:

Glad to know that everything's settled (so far). You're welcome!
 
Status
Not open for further replies.

Similar threads

M
  • Locked
  • Question Question
Question I'm trying to remove password requirements and its driving me mad.
Replies
5
Views
8K
Windows Support: Ask A Question
interlocutor1980
interlocutor1980
C
Trying to Update a 1520 to Windows 10 Mobile
Replies
0
Views
3K
Android, iOS, Windows Phone Discussion
crgc
C
S
  • Question Question
Not able to update to Windows11, version 22H2 from 21H2, error 0x8007001f
Replies
1
Views
4K
Hardware Support: Ask a Question
interlocutor1980
interlocutor1980
O
  • Locked
I cant connect to my router admin page but I'm connected to the internet via the same routers wifi?
Replies
2
Views
5K
Windows Discussion
Gayle Lynn
Gayle Lynn
OohLaLlama
Dead 1520, store errors, etc? error c101a006?
Replies
0
Views
3K
Android, iOS, Windows Phone Discussion
OohLaLlama
OohLaLlama

Latest posts

Trending Posts

Members online

No members online now.
Total: 205 (members: 0, guests: 205)

Forum statistics

Threads
335,425
Messages
2,258,424
Members
428,738
Latest member
amymmae

Share this page

COMPANY
RESOURCES
FOLLOW
Top Bottom