Facing problem is video playback, why are the videos stopping after 5 to 7 minutes?

Chandan Hati1

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Jul 29, 2014
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Facing problem is video playback

I recently purchased a Lumia 640 XL. I have two issues which is quite bothering me:
1. The apps like True Caller and Gestures Beta do not show in the app list although they are there. Also I downloaded Sonic Dash which too does not appear on the list thereby making the app invisible. If I try to visit the store to re-download the same, it shows app installed so I can?t even download it again and that's not a very good news for me.
Also the video playback is not OK. If I try to play any mp4 file (movie) it stops after 5 -7 minutes of playback. I tried the native video player; tried VLC player even tried Moliplayer. It is happening in all the apps; playbacks for a few minutes and then just stops dead. The phone doesn't hang, but the app stops responding and compels me to force shut the app.
What is wrong with my phone? I never had any such issue with my old 920 :(
Any help?
 

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