Faulty keyboard After GDR2 & Amber update

[martin joseph]

I have been encountering problems with my Nokia Lumia 620 after the MS GDR2 & Amber update

1.over sensitive touch screen (while scrolling down the home screen opens up an app)
2.Non responsive keyboard (keys don't appear as I type)
3. zooming in and out while browsing internet.

I tried resetting & it works fine but after installing the updates the same problem persist.

glance screen,data sense and other features works flawlessly

Is anyone else encountering this problem & is there a quick fix?

Thx,
Martin

 

[kamlesh_dhole]

can't even press buttons
:angry::unhappysweat:

 

[Pulserider]

Was the update done OTA?

 

[Padmanabhan Krishnamurthy]

Hey
I am not experiencing any of the 3 problems mentioned In your post
Nokia Lumia 920 with GDR2 and Amber

 

[martin joseph]

yes it was done wirelessly if that's what u are asking and now my keypad misbehaves at times. replying a simple msg could take up alot of time!

 

[martin joseph]

I have a friend using a 920 and his phone works well after the update as well

 

[martin joseph]

yup experiencing the same problem...we are in the same boat!

 

[praveen_varma]

same problem here keyboard not working after amber update help me plz...the update was done ota. even a hard reset didn't help

 

[sinime]

I have been encountering problems with my Nokia Lumia 620 after the MS GDR2 & Amber update

1.over sensitive touch screen (while scrolling down the home screen opens up an app)
2.Non responsive keyboard (keys don't appear as I type)
3. zooming in and out while browsing internet.

I tried resetting & it works fine but after installing the updates the same problem persist.

glance screen,data sense and other features works flawlessly

Is anyone else encountering this problem & is there a quick fix?

Thx,
Martin

Only time I've seen those problems was while charging, using a knock-off charger...

Is this by chance happening only while charging?

Maybe doing a reset by holding volume down + power until it shuts off will help?

 

[martin joseph]

I sent it over to Nokia care as the condition got worse,(screen on the left is completely non-responsive)
nope its the same while charging as well but i do use other chargers on my device.
I am waiting for Nokia care to get back to me.

 

[Athull]

The first problem of over sensitive touch might be due to the new touch settings as l620 now supports high senesitive touch, tried turning down touch sensitivity from settings?

 

[martin joseph]

no Athull its much more complex thn tht, its not over sensitive that's the issue but non responsive and sometimes even auto zooming n opening apps though not instructed to, its like the device is possessed or somethg!

 

[martin joseph]

I received my L620 from nokia care today and they have swapped the old touch screen with a new one (didn't cost me a penny as it's still under warranty) and it seems to be working fine, It was not software after all, I shall be monitoring and would post if somethg goes wrong, thx for the replies Team nokia!