Kimberly Bennett2
New member
John, I updated my desktop PC last night and experienced the same exact problem. Desktop image and start screen image was a black screen. A "critical error" message popped up about the start screen not working. If you find a solution for this problem, please let me know. Thanks!
Same here! Difference is I never got a "critical error" message, just the black screen. I ended up reverting to Windows 8.1 after every other fix failed and I am really nervous about even attempting to install 10 again.