Hey is there any problem in "My family" option from windows phone website?

  • Thread starter Thread starter Windows Central Question
  • Start date Start date
W

Windows Central Question

Hello,
I can' t access "My Family" from Windows phone website.

It shows me

"Internal server error
Something happened, and we can't get to the page you want at the moment. Try again in a little while.
f3b1dc60-82d6-4bac-8adc-48b1a2f1f3a4"

I tried with different Browsers from my Pc. Also my da tried with his account.

The problem started today.

My account was attached in "MY FAMILY" with my dad' s account. But I don' t know what happened today, but
I can' t download apps from store, it says that I need a family member that would allow me. But then I go to My Family which shows me that message.
SOrry my bad englih :(
PLS help.
 
It is working fine for me right now in SW Missouri, United States.

It may be a regional server issue. Be patient and it should come back online.
 
Hello
I seem to have that same problem too, I just bought my son a windows phone(Nokia Lumia 520) he can't download anything because I keep getting that same error message when I try to add him on my account. Please Microsoft fix the server error because my son is having thoughts of throwing the phone away.


my location is south africa(Johannesburg)