HTC 8X - 6 months since purchase, worst phone I've owned.

[snowmutt]

I am so depressed by this. I have suffered through an original Titan with my wife- audio issues galoore- and then the T2. The T2 is mine now,and there are things I love about it. It just FEELS like a real device. I love the looks and way HTC does hardware.

But I have camera issues- unless you hold this thing perfectly still, it is out of focus. (Excellent photos when it takes a good one, though) It will not send or recieve media through texting. It's audio in the ear is miserable. It has lag in typing and responding to the "back-home-bing" commands.

Throw in no updates or software fixes, HTC has ruined it for me. I was glad to hear the 8X and the 8S were well recieved, but again support is lacking.

OP- hope you are in a position to get the Nokia of your choice. Glad you are not holding WP in general to blame for a bad HTC device.

 

[Michael Klepacki]

I'd have to agree with the OP. Absolutely the worst phone I have ever owned. (And I had an enV 3 back in the day.) My screen is scratched to hell, even though I only ever put it in my front pocket with nothing else in it. It's incredibly buggy, and I know it isn't WP8. I can't even scroll through my home screen without it freezing up or stuttering sometimes. My phone app completely freezes when trying to hang up at least once a week. It will continue the call for sometimes up to another five minutes, even after the other line has hung up. Other (stable) apps crash pretty frequently. The volume control seems completely arbitrary - volume 25 will sometimes sound like volume 3 on any given day. Random reboots.

I will never again buy an HTC phone.

I read on a similar forum, though, that someone visited a Microsoft store and was able to exchange it for a Nokia 822... I don't have a Microsoft store in my area, but does anyone else have any similar experiences? I'd love to get rid of this awful phone, but I don't want to leave WP.

 

[eruptflail]

That's crazy. I don't have any of the problems you do. However, I do have the problem where the phone's finish turns dark. One part - the random reboots - I found that a hard reset fixed that issue for me. I'll say that there is a lot that I am disappointed with by the 8X, though. Nokia would have been a better choice in my opinion. They're invested in the platform and are providing updates for their phone. The 8X however, is pretty far behind.

 

[johninsj]

It's amazing how similar this thread is to numerous threads over on the Nokia 920 forum, expressing the opposite desire

I've owned my fair share of HTC devices (most recently the HTC Titan, running WinPhone 7.5 - prior to that several WinMobile 6x versions) and I have found that HTC build quality can leave a lot to be desired. If you are careful with them, they hold up for a couple years. If you don't, you'll wear them out in 6 months. You might have better luck with any "solid" phone (like a lumia.)

 

[scottcraft]

My 8X is pretty solid. More so than the 822 I had before. Reading through the device forums would lead you to believe all windows phones are horrible devices, Nokia included. Unfortunately each manufacturer has their share of flaws. The only thing I like better about the 920/928 series over my 8X is the extra storage and low light camera performance.

 

[Simon Tupper]

Both a friend of mine and me combined have owned several phones from HTC. They all look good, but the quality.... "well... Its HTC..." as my friend would say.

I had only one problem with my Lumia and it was a pretty major issue. My phone was bricked after a reset to factory settings and I don't know if its an issue with the OS or the phone itself, but my Lumia never seemed to be flawed until that day.

It's a mix of build quality and bad luck that decides whether your phone will last or not. Nokia definitely has an edge over HTC on quality, but any phone can be defective.

 

[eric12341]

Little bit over 6 months with my 8X and my experience is quite the opposite. I would say that you just have a defective unit which can happen despite OS,OEM or carrier.

 

[slap0rama]

That sucks. I have had my 8x for about 6 months as well and I haven't experienced those problems. I usually keep my phone in the case so I never had that "peeling" issue. and I don't have a screen protector on mine and I do not have any scratches on the screen. I do get the random reboots as well which can be very annoying but other than that all is well. I hope everything works out for you.

 

[knowname]

I've had my 8x for about 6 months. Previous to that I owned a Blackberry 9900 and before that a Blackberry 9700. I think the phone is great. Overall, the best phone I've ever had. As far as the bugs that people are reporting, I am not having those issues as much. I have seen the phone do a random reboot maybe 4 times since I've had it. Seems normal to me. I've had the static sounding speaker issue once, rebooted and it went away. I like the windows platform alot and though it doesn't have many apps, it has the apps that matter. And that makes a world of difference. I never had a screen protector on it and never had one scratch on the phone. I do have an outside case which keeps the phone looking brand new.

My two complaints would be........no expandable memory.......I have to transfer stuff off my phone to my computer to free up space.
The battery life/none replaceable battery......I wish the battery lasted longer

It's a great phone and the beats audio is a huge plus for me........and I purchased my phone form Craig's list and it still works great.....so much so that I convinced my girlfriend to get an lumia 810. She had hers for about a month. She absolutely loves it. Prior to that she had a sensation. I still think my phone looks better and has a better display than hers but her phone has a much better battery life, more apps and expandable memory (thats the big bonus),

 

[Willyman]

I bought the phone pretty much instantly upon release. There were some hints on this forum suggesting they made changes to the coating to eliminate the issue I had there in later batches (bummer).

Regarding the warranty, that one's my fault. Bought the phone while staying temporarily in Hong Kong. Warranty only covered HK & China (bummer).

 

[Judy Ssofedlak]

I had same problem with my HTC 8X !!!!!!!!!!! i am so dissapointed of this telephone everytime i use call my screen was on and off and its really difficult to take off call because i cannot see the screen. here in norway its costing much!! i think i just wasting money to buy HTC X8! :angry:

 

[toddro6]

I love the operating system and I love the feel of the phone, but the MMS/group text issues are still killing me and that is specific to Verizon, not the phone. I did have an issue with the power button last week, but was under warranty and was able to send it back for a "new" phone. That also took care of the peeling corners.

 

[Flagz]

Damn that sucks. The call quality is awful though. I got my 8X in release day, never replaced it, got few microscratches, dripped it numerous times and never used a case and its still up and running with only fading on corners, still barely visible. Few nicks but no peeling whatso ever. Its been a tank and a beauty.

 

[Nick Archambault1]

Bought the phone in February. Already switched back to my 3 year old iPhone 4.

Call quality was terrible and although many are claiming big name apps are coming or are already there most of them are just garbage compared to the same apps found in the iPhone app store.

Really upset I didnt go with the iPhone 5.

 

[Willyman]

That's another point I completely forgot to mention indeed. The phone quality sucks. Not loud enough by a long shot.

 

[romant56]

I just wanted to say that I got my black Verizon 8X in early January and I've had none of these problems. I don't have a case and keep my phone in my pocket a lot, and I have absolutely no peeling. Call quality is fine, never had a random reboot, no scratches, and the speaker works fine.

I guess HTC (as well as some other manufacturers) really have to work on quality control.

And I guess I should feel lucky I got one of the good ones. Sorry to hear about everyone else's problems!

 

[Ray Adams]

I bought 8X last year a November. Liked design, screen size and weight. I didn't go to Nokia that time, phone looks too heavy, too big, but it was my biggest mistake. Two months ago I switched to Nokia Lumia 920.
HTX 8X was last product I bought from HTC! Even if no other vendors will be alive, except of HTC, I won't buy anything from them! Biggest ZERO support!
Stupid idiots behind some parts of design! What ***** put power button of the top of phone!??? Why volume button should be such hard-to-find things when you in call? 16Gb of storage and no SD card? Are you kidding? Camera quality is awful. Especially in indoor environment.

I know you guyz can say a lot of good words about 8X, and I still own it, but be a realist. Nokia is the only vendor who cares about Windows Phone! Yes, Lumia 920 also not ideal phone, but its far far better that 8X.

 

[Villain]

agreed. day one loved my blue 8X and shortly after is looked worse than a 5 year old device... then HTC saying "cell phones shouldn't be carried in your pocket and should always have a case" put a nail in the coffin for me... picked up an ATIV S and seriously I am 100X happier.

 

[MangoGuy]

Hello,

I've had mine since March and touch wood had no problems with it, I do have an official case from HTC, since the update from Three UK, I have had no issue with signal or connection like I did beforehand, If I was to choose again though I would go for Nokia the only reason I didn't this time was it was a little too expensive for the 920 when my contract was up for renewal

 

[Willyman]

Bye bye 8X, hello 1020