Hi, my HTC WP 8S down screen were the call option is found is frozen for over 5 days now, I tried resetting the phone but it got stocked on the welcome message because I can't use the option "get started". Please I seriously need help to solve this problem!!!.
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switch side method
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- Sep 16, 2013
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If its on that's good. Go to microsoft/find my phone then attempt to wipe the phone. Hopefully that will reset it. Let me know the outcome
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