- Oct 28, 2015
- 2
- 0
- 0
Installing Cortana (Australia) has turned my phone into a brick
My Lumia 530 was working fine. I could connect to the internet and read my emai. I have only ever installed 2 apps from the store on it but they both worked. Nokia mix worked maps worked etc. Everything worked until I installed the most recent update from Microsoft. It came with Cortana - and I had never installed that before but said okay. And now NOTHING works on my phone in the way of apps. I can make and receive calls, the alarm works and I can take photos. That's it! I can't access the internet or read email. Cortana(Australia) has turned my phone into a brick.
The time and date are accurate, the phone is not in flight mode, the wifi says it is on. I've tried retyping the wifi password but it made no difference. The tiles are all there on the home screen, but when I touch one e.g. ie the screen goes black for about 1/2 a sec and then the tile home screen just comes back on. I'm pretty disappointed that this "latest" update from Microsoft has turned the first smartphone I've ever owned into a dumb-phone.
I may not be utilizing my smart phone for Facebook and games like other smart-phone users do, but that doesn't mean I don't want the few apps I do use to work! I've spent hours on the internet searching for a solution but there clearly isn't one, short of a factory reset. Everyone else's mobile phones are connecting without trouble to our home computer modem via wifi so it's unlikely to be our modem. Besides - my phone was connecting fine before I installed the latest update too. My son's Lumia 630 is still working fine and connecting to our computer - but he hasn't got Cortana on his phone because I have not got around to installing the latest software update on his phone.
I've read that there's no way of getting rid of provided apps like Cortana - but since she's wrecked my phone and she's not speaking to me anyway, is there anything I can do??
My Lumia 530 was working fine. I could connect to the internet and read my emai. I have only ever installed 2 apps from the store on it but they both worked. Nokia mix worked maps worked etc. Everything worked until I installed the most recent update from Microsoft. It came with Cortana - and I had never installed that before but said okay. And now NOTHING works on my phone in the way of apps. I can make and receive calls, the alarm works and I can take photos. That's it! I can't access the internet or read email. Cortana(Australia) has turned my phone into a brick.
The time and date are accurate, the phone is not in flight mode, the wifi says it is on. I've tried retyping the wifi password but it made no difference. The tiles are all there on the home screen, but when I touch one e.g. ie the screen goes black for about 1/2 a sec and then the tile home screen just comes back on. I'm pretty disappointed that this "latest" update from Microsoft has turned the first smartphone I've ever owned into a dumb-phone.
I may not be utilizing my smart phone for Facebook and games like other smart-phone users do, but that doesn't mean I don't want the few apps I do use to work! I've spent hours on the internet searching for a solution but there clearly isn't one, short of a factory reset. Everyone else's mobile phones are connecting without trouble to our home computer modem via wifi so it's unlikely to be our modem. Besides - my phone was connecting fine before I installed the latest update too. My son's Lumia 630 is still working fine and connecting to our computer - but he hasn't got Cortana on his phone because I have not got around to installing the latest software update on his phone.
I've read that there's no way of getting rid of provided apps like Cortana - but since she's wrecked my phone and she's not speaking to me anyway, is there anything I can do??
Facebook
Twitter
Instagram