This was my conversation regarding shipping this morning:
Connor: I'll be happy to help you clarify your shipping details.
Connor: Great! One step ahead of me! Let me look that up for you Marc.
Marc : Thank you!
Connor: Due to the high volume of orders received, it's possible that some shipping notice emails might not have gone out on schedule.
Connor: But, I've confirmed that your pre-order will be delivered by 10/26
Marc : Thank you Connor, I appreciate it, you have been very helpful
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That being said, I am still missing $651 - I used a Discover card which usually takes 3 or so days for it to actually appear on a statement. So maybe it has shipped but the notice just didn't go through like this guy says.