Lumia (1320) stuck on gears - But can't do hard reset
Hello everyone!
I'm currently having issues with my Lumia.
With the latest update for WM10,my phone was stuck at "gears", I've let it be for 7 hrs, but still no change.
I've tried to soft reset it, but progress was still stuck after 2 hrs of waiting.
After looking through various forums, everybody's solution was to do a hard reset.
I've tried many times, but there's no way to reach the "Exclamation mark"-point.
When I keep the vol- button pressed, phone boots to "NOKIA" logo, then restarts, and this repeats infinitely until I stop holding the button.
Also I'm unable to turn the phone off. It restarts every time.
Every thread everywhere I looked got it solved by this.. .but I can't get there.
Other option was using the NOKIA or Windows recovery suite - but none of those recognizes my phone.
If can help me with any advice, please let me know.
Thank you!!
Hello everyone!
I'm currently having issues with my Lumia.
With the latest update for WM10,my phone was stuck at "gears", I've let it be for 7 hrs, but still no change.
I've tried to soft reset it, but progress was still stuck after 2 hrs of waiting.
After looking through various forums, everybody's solution was to do a hard reset.
I've tried many times, but there's no way to reach the "Exclamation mark"-point.
When I keep the vol- button pressed, phone boots to "NOKIA" logo, then restarts, and this repeats infinitely until I stop holding the button.
Also I'm unable to turn the phone off. It restarts every time.
Every thread everywhere I looked got it solved by this.. .but I can't get there.
Other option was using the NOKIA or Windows recovery suite - but none of those recognizes my phone.
If can help me with any advice, please let me know.
Thank you!!
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