Your story is worse than mine, but I lost money i'll lose even more money on returning the device. Look the brick
Red Christmas Brick
View attachment 52831
BRICK BRICK BRICK
I tried with the Nokia Care Suite and Nokia Software Update for Retail. Dosent work
1. After initial setup, the phone played no sound whatsoever. Launching Xbox Music caused a harsh crackle from the speaker. Fixed with a hard reset.
2. Touch screen issues as others have previously stated. Changed sensitivity and did a hard reset. Still an issue, but I am learning to adapt.
3. Screen brightness dims ever so slightly at random times...maybe a 10% decrease at most.
Other than those three things, I'm pretty happy with the phone.
really frustrating to use this mobile. Worst experience i ever had.
If the phone is plugged into a charger, it will simply turn back on. Thus, shutting it down appears as a reboot.
Don't know, this is my first Windows Phone and I am new to the platform. Do you think I should contact Nokia Support?maybe a stuck power button problem?
its not just appear rebooting, it actually reboot and back on the home screen. Its says "goodbye" when is going to shut down and then without touching anything the AT&T logo appear, the Nokia name and the Windows Phone 8 logo too... Then back to the home screen. I want to completely shut down the device.
Just to be clear, the device CANNOT be shut down when it is plugged in. It will reboot back to home screen. Does it reboot when it is not plugged in?