Lumia 720 Hard reset through Settings not working

[Ligin Vincent]

Hi All,

I have tried to reset my lumia 720 through setting>about>reset. But, after submitting all, the phone will gets restarted, shows gear symbols rotating for some seconds and phone will come back online without any changes,

Please help, thanks

 

[MDK22]

Google "Lumia 720 Service Manual" there is a key combination (last couple of pages) which will perform a hard reset.

 

[Ligin Vincent]

Yeah, I tried all the key combinations but in vain,

 

[Marty89]

Then try to flash your phone with NSU.

 

[Ligin Vincent]

At last i done it using NSU

 

[krisschoco]

Please how do I get the NSU?

 

[krisschoco]

NSU is not seeing my 620. How do I go about this?