Lumia 945 XL missing keyboard options

[Windows Central Question]

I have a new 945 XL and cannot switch on the Swipe/Shape text feature that I had become used to on my 920. In fact many of the keyboard options are missing on this phone. I've tried changing language choice from English UK to English US, to no avail. Most keyboard options are missing. I cannot text without the swipe feature. Please advise urgently, else I will have to return phone.