- Oct 1, 2014
- 19
- 0
- 0
Microsoft sold the 950 series phone as a flagship at flagship prices then promptly trashed it. Those of us with these phones essentially have no advantage over a cheap android phone with the exception of continuum, which isn't exactly a killer app for a lot of people.
Microsoft promised the world and not only changed the plan after we gave up the money but somehow managed to break previously functional features with each "update". These forums are full of people with the same complaints. That can't be an accident, it's an indicator of a larger problem.
Tech support is useless and even rude. Microsoft seems to have no plan to fix the features broken by their own updates. They aren't updating their own apps on this platform unless they get around to it after taking care of Android and iOS. Does that sound like a company dedicated to supporting its user base?
I am exploring the option of a class action lawsuit based on their promises during launch and their behavior shortly afterward. These practices were deceptive at best and outright reckless when you factor in the host of features actively broken in the updates.
I am interested to hear thoughts from anyone regarding their experiences and whether they would be interested. All comments, positive and negative, are welcome. Thank you.
Microsoft promised the world and not only changed the plan after we gave up the money but somehow managed to break previously functional features with each "update". These forums are full of people with the same complaints. That can't be an accident, it's an indicator of a larger problem.
Tech support is useless and even rude. Microsoft seems to have no plan to fix the features broken by their own updates. They aren't updating their own apps on this platform unless they get around to it after taking care of Android and iOS. Does that sound like a company dedicated to supporting its user base?
I am exploring the option of a class action lawsuit based on their promises during launch and their behavior shortly afterward. These practices were deceptive at best and outright reckless when you factor in the host of features actively broken in the updates.
I am interested to hear thoughts from anyone regarding their experiences and whether they would be interested. All comments, positive and negative, are welcome. Thank you.
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