Microsoft Band 2 Shipping

[noirsoft]

When I picked mine op from the Las Vegas store, I was told that they only got enough in to fill pre-orders.

 

[Babs75]

My husband were at the mall tonight and stopped at the Microsoft kiosk. They had samples of all 3 sizes but only had mediums available for purchase - ran out of small and large. I spent quite a bit of time playing with one and I think my husband (who is NOT a techy type guy) was genuinely impressed. Hoping to get one for Christmas.

 

[Alexander Long]

For those from Canada, I pre-ordered from Bestbuy Canada, and just got an email today, sounds like that it already in their facility now, waiting for the releasing day which still another 3 weeks

"Hi Alex:

Thank you for your recent order at BestBuy.ca! We just wanted to inform you that your pre-order item(s) is currently awaiting the release date. You will receive a Shipment Notice email as soon as inventory is ready.
"

 

[DLong4]

Oddly, my FedEx Delivery Manager says the Band 2 is still stuck in China awaiting clearance, while it's also been seen in Japan, and supposedly in Memphis, TN. I am beginning to worry if all the parts will arrive by today at 10:20.


11/02/2015 - Monday
7:00 pm Clearance in progress SHENZHEN CN
7:00 pm Clearance in progress SHENZHEN CN

10/30/2015 - Friday
7:00 pm Clearance in progress SHENZHEN CN
7:00 pm Clearance in progress SHENZHEN CN
3:58 am International shipment release - Import MEMPHIS, TN
2:36 am In transit SENNAN-SHI JP
2:21 am In transit SENNAN-SHI JP
1:17 am International shipment release - Import MEMPHIS, TN
12:27 am Arrived at FedEx location MEMPHIS, TN

10/29/2015 - Thursday
8:34 pm In transit SHENZHEN CN
8:00 pm Clearance in progress SHENZHEN CN
8:00 pm Clearance in progress SHENZHEN CN
8:00 pm Clearance in progress SHENZHEN CN
7:12 pm In transit SHENZHEN CN
6:46 pm International shipment release - Import SHENZHEN CN

10/28/2015 - Wednesday
10:17 pm Clearance in progress SHENZHEN CN
7:00 pm Clearance in progress SHENZHEN CN

10/27/2015 - Tuesday
7:00 pm Clearance in progress SHENZHEN CN
7:00 pm Clearance in progress SHENZHEN CN

10/26/2015 - Monday
10:27 am Picked up ZHUHAI CN
Future delivery requested

10/25/2015 - Sunday
6:46 pm Shipment information sent to FedEx

 

[runamuck83]

Oddly, my FedEx Delivery Manager says the Band 2 is still stuck in China awaiting clearance, while it's also been seen in Japan, and supposedly in Memphis, TN. I am beginning to worry if all the parts will arrive by today at 10:20.


11/02/2015 - Monday
7:00 pm Clearance in progress SHENZHEN CN
7:00 pm Clearance in progress SHENZHEN CN

10/30/2015 - Friday
7:00 pm Clearance in progress SHENZHEN CN
7:00 pm Clearance in progress SHENZHEN CN
3:58 am International shipment release - Import MEMPHIS, TN
2:36 am In transit SENNAN-SHI JP
2:21 am In transit SENNAN-SHI JP
1:17 am International shipment release - Import MEMPHIS, TN
12:27 am Arrived at FedEx location MEMPHIS, TN

10/29/2015 - Thursday
8:34 pm In transit SHENZHEN CN
8:00 pm Clearance in progress SHENZHEN CN
8:00 pm Clearance in progress SHENZHEN CN
8:00 pm Clearance in progress SHENZHEN CN
7:12 pm In transit SHENZHEN CN
6:46 pm International shipment release - Import SHENZHEN CN

10/28/2015 - Wednesday
10:17 pm Clearance in progress SHENZHEN CN
7:00 pm Clearance in progress SHENZHEN CN

10/27/2015 - Tuesday
7:00 pm Clearance in progress SHENZHEN CN
7:00 pm Clearance in progress SHENZHEN CN

10/26/2015 - Monday
10:27 am Picked up ZHUHAI CN
Future delivery requested

10/25/2015 - Sunday
6:46 pm Shipment information sent to FedEx

Mine has said the same thing too - but still supposedly says it will be delivered today (the by 10:30AM part has since disappeared and just says 11/2).

I think FedEx system basically is garbage when it comes to tracking large bulk shipments like this.

 

[stressds]

Same issue here. Mine was stuck in China and was scheduled to be delivered on the 29th by 12, then the 30th by 12 and now today by 12. It was in China until Sunday, where now it finally says it's being cleared in Winnipeg, Manitoba, Canada. I'm in Toronto, so I guess it's at least in the same country.

No way it gets here today though.

 

[runamuck83]

Kind of annoying. Mine is obviously not going to arrive today. Shouldn't have pre ordered the day of the announcement and just gone to best buy

 

[ckabas]

Not sure what is going with FedEx and the Band 2 shipments. I pre-ordered on Oct 6th and received shipment info last Sunday (Oct.25) stating delivery 11/02 by noon. 12pm has come an gone with no sign of it. At noon the tracker removed the "delivered by 12pm" but kept the 11/2 delivery date. highly doubt it will arrive this week as the tracker states "international shipment release - import" in Shenzhen.... really disappointed, are they waiting for the Nov.20 retail launch date and holding shipments until then?

 

[runamuck83]

Not sure what is going with FedEx and the Band 2 shipments. I pre-ordered on Oct 6th and received shipment info last Sunday (Oct.25) stating delivery 11/02 by noon. 12pm has come an gone with no sign of it. At noon the tracker removed the "delivered by 12pm" but kept the 11/2 delivery date. highly doubt it will arrive this week as the tracker states "international shipment release - import" in Shenzhen.... really disappointed, are they waiting for the Nov.20 retail launch date and holding shipments until then?

I just called FedEx as I'm in the same boat. Bounced between 3 departments and finally spoke with some clueless support rep who basically just recited to me the status off the web-page. I asked her how it could be that the tracking number said it was in Japan, and then Memphis, TN but suddenly now back in China awaiting customs clearance. She mumbled something that made no sense and just said it won't arrive today, "it's in China". Whatever...

I'm heading to Best Buy later and will pick one up there and return the one from MS whenever it eventually arrives.

 

[ckabas]

In short, FedEx doesn't care about your piddly little watch.lol it is funny how their system, which should only update when labels are scanned, can somehow show a shipment on one continent and go, oh ****. wait. nope its still on the other side world. my bad.

I'm not holding my breathe on this arriving before the 20th. At Best Buy Canada they are still only accepting pre-orders so I am SOL until FedEx decides to deliver it or the 20th rolls around and I buy one from there and return the pre-order.

 

[runamuck83]

In short, FedEx doesn't care about your piddly little watch.lol it is funny how their system, which should only update when labels are scanned, can somehow show a shipment on one continent and go, oh ****. wait. nope its still on the other side world. my bad.

I'm not holding my breathe on this arriving before the 20th. At Best Buy Canada they are still only accepting pre-orders so I am SOL until FedEx decides to deliver it or the 20th rolls around and I buy one from there and return the pre-order.

Yea, nuts

 

[DLong4]

Here's an update on the China/Japan/Memphis mystery. I called customer service, and the agent said it looks like it will be delivered tomorrow (Tuesday). She didn't have a reason for why China supposedly keeps scanning it days after it allegedly left Asia.

 

[bittercold]

Got mine on Friday and love it. Just got my "Complete" in the mail. It is just one sheet of paper. Although when I looked at my band it is not showing complete on the site. Anyone else have this issue? I have also already contacted MS. They wanted a copy of my invoice.....

 

[ckabas]

Glad to hear US pre-orders are showing up. Any Canadians around here who received their pre-order?

Posted via the Windows Central App for Android

 

[bl00mie]

Here's an update on the China/Japan/Memphis mystery. I called customer service, and the agent said it looks like it will be delivered tomorrow (Tuesday). She didn't have a reason for why China supposedly keeps scanning it days after it allegedly left Asia.

I spoke to a FedEx store clerk today and she, too, informed me that it would be delivered tomorrow. It's strange that these 2 customer service representatives have this information but the package tracking system is so horribly broken. Whatever. We'll see tomorrow if the clerks were correct, or if they were just saying whatever necessary to placate us.

 

[samdavid6]

I'm in Vancouver. For me I ordered on Oct 22nd.

Got an email on the 29th saying that it has shipped and was supposed to be delivered today (Nov 2nd) by 5pm.

When I called Customer Service, the lady said that yup, it was stuck in China and will definitely not get here today.

She said Microsoft has asked FedEx, and maybe other companies to do the deliveries and they ship them out in one bulk order. Many thousands get shipped out at the same time and Fedex has to schedule aircraft space and other logistical requirements to get it across the Pacific. So it all gets sent out in batches and the delivery date is not a "guarantee" for bulk distribution shipments.

I was SO looking forward to having it earlier as a surprise instead of waiting till Nov 20th. Damn

 

[stressds]

Looks like all Canadians are in the same boat. It was held up at customs in China for three days.

The guy I spoke to said it is in Tennessee and should arrive Tuesday, unless it gets held up by Canadian customs... Sigh

Posted via the Windows Central App for Android

 

[ckabas]

What a logistical clusterf...

Posted via the Windows Central App for Android

 

[Captnkirk54]

Same Same stuck in china FedEx said it should be here tomorrow in the am. I need it my fitbit is about to come apart at the seams. I sold a warranty Surge to help cover some of the cost on the Band. The Surge has stopped syncing with my HTC 8XT and my tablet. Only will connect to the desktop. I just hope Santa gets here in the morning.

 

[stressds]

Looks like all Canadians are in the same boat. It was held up at customs in China for three days.

The guy I spoke to said it is in Tennessee and should arrive Tuesday, unless it gets held up by Canadian customs... Sigh

Posted via the Windows Central App for Android

And now my delivery date is showing as
N/A. What a nightmare.

Posted via the Windows Central App for Android