Well...I went with a friend to the Verizon store yesterday so that they could exchange their G2 for a Icon. The G2 was a nice phone but my friend kept getting the error "Google Process Force Closed" etc. It happened like over 10 times yesterday, even after factory resetting the phone. So I persuaded him to get a Icon or yes..a iPhone.lol. So we went to the Verizon store and explained the situation to the Rep. The Rep was like he'll just give him another G2. But my buddy was like no, he wanted to exchange it for the Icon. The Rep then asked my buddy if he was sure that that he wanted the Icon and of course my buddy was like yes. The Rep begin to belittle Windows Phone, saying that the hardware is not up to par with Android or iOS and that the apps selection is horrible. He then told my buddy that he should think twice before grabbing the Icon. I was like wth...seriously. So then I got into the mix and told the Rep that the Icon has one of the best cameras on any smartphone other than maybe the 1020, the build of the Icon is a lot better than any Android phone period and that the apps are coming. He looked shocked to know that I also knew about phones.
So after all that, the rep went to the back to grab a Icon. When he returned, we asked if there was any cases available. His response was that all the cases are in the back because they didn't think the Icon would sale.I just stood there and shook my head.
So as the our rep was doing the exchange, another rep approached a customer that was waiting to be helped. When the rep asked the customer if they could help them, the customer response was that he wanted to buy the Icon and right after that another customer went over to the Icon that was sitting on display in a lonely corner and also said that they were going to get one as well.
It just really shocks me to enter a store and the reps don't mention Windows phone at all or look at you stupid when you inquire about one or actually buy one.
So after all that, the rep went to the back to grab a Icon. When he returned, we asked if there was any cases available. His response was that all the cases are in the back because they didn't think the Icon would sale.I just stood there and shook my head.
So as the our rep was doing the exchange, another rep approached a customer that was waiting to be helped. When the rep asked the customer if they could help them, the customer response was that he wanted to buy the Icon and right after that another customer went over to the Icon that was sitting on display in a lonely corner and also said that they were going to get one as well.
It just really shocks me to enter a store and the reps don't mention Windows phone at all or look at you stupid when you inquire about one or actually buy one.